911 Text Messages? Video Calls?
- Chicago's 911 emergency system should be modified to allow callers to send cell-phone images and text messages to dispatchers from emergency scenes, the City Council's most powerful alderman said today.
- A woman who was unable to place a call during the ordeal for fear of alerting the deranged gunman text-messaged her boyfriend to call police. If the 911 center had been able to receive that text message directly, the police response might have been quicker, Burke said.
- "A private citizen could immediately transmit a photograph of a person fleeing the scene of an accident to the 911 center, which then could immediately transmit that photograph through the system to the Police Department. That kind of resource would be a great improvement...They could then transmit it to computers in the squad cars," Burke said.
ChicagoDispatch wonders how the calltakers are going to have any idea where in the world these messages are coming from. We agree - just listen to the zone on a daily basis when they give out one of those "unknown call origin between Cell tower A and Cell tower B" that covers something like 8 square city blocks, 2 radio zones and 3 police districts.
We don't know who on Aldercreature Burke's staff is watching too many sci-fi flicks and Star Trek reruns, but would someone please unplug their television? Thanks.
Labels: 911, dumb ideas