Friday, May 01, 2009

All the News that Marketing Wants

The media is in the bag.
  • A short-lived research project in which the Chicago Tribune solicited responses from current and former subscribers to descriptions of Tribune stories before they had been published has been halted after reporters raised journalistic concerns.

  • Kern agreed. He said he had been unaware that the research project, a collaboration between the paper's editorial and marketing departments that previously asked consumers about general topics and past Tribune stories, had in the last two weeks begun asking for their preferences regarding the synopses of stories not yet in print.

  • Surveys were sent by e-mail to around 9,000 would-be readers on two occasions. About 500 responded to each, indicating which of 10 story ideas they preferred. Kern said the stories "tended to be news features," and the results never made it to him or had any impact in how stories were handled.
Backpedal backpedal backpedal. You can't run a country by committee, you shouldn't try to run a company by poll numbers, and you should certainly never run a newspaper by survey - even though that's what the New York Times has been doing for years now, and look at their stock price...oh wait - look at the Trib's stock price, too. And the Sun-Times. And their declining circulation numbers. And the public trust in their material.

Carry on, dead tree media. Carry on.

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4 Comments:

Anonymous ex-Tribune subscriber said...

ATTN: Tribune and MSM in general.

The totally unbiased TRUTH trumps all including this "politically correct" bullshit.

If I had to cite just one reason why I am no longer a newspaper reader--"POLITICAL CORRECTNESS".

Prime examples: Why does the media insist on using seven-syllable "African-American" when a completely respectful monosyllable--black--will suffice?

You don't have to be a discerning lifelong Chicagoan to know that Daley is as crooked as a corkscrew. Go after him! That is, unless he "owns" the "vigilant" media.

5/01/2009 07:37:00 PM  
Anonymous Anonymous said...

Civilian Post--

I'm a 30 year subscriber. I'm a news junkie.

I was offered to answer surveys for the tribune, and they (just so the Trib folks who read this know this is legit, the word RAMPANEL should mean sometihng to you). I've answered surveys for them for about three and half years.

At first it was, did you see this ad, did you like it, standard stuff.

After a while they started to ask, did you read this article, would you like to see more articles on this subject.

For each survey I answered I earned points and eventually was able to buy some pretty neat stuff on Amazon.

Now for two comments:
1) If the Trib does research on what its readers want, I think they'll find ways to be a better paper, more responsive to what I think more people are looking for,
I bet if they asked, would you like to see more investigative pieces on government corruption, they would get a resounding yes, in my opinion. I guess I kind of disagree with SCC in this regard, respectfully of course. I understand the marketing should not drive particular stories, but I see nothing wrong with trying to figure out what their readers want.
2) There were other instances of these types of surveys about 18 months ago, so this story is not even telling the truth.
3) The death of serious journalism in this city is really apparent in the quality and quantity of news being offered. The result has been an erosion of political accountability.

I now step off my soapbox in bughouse square for all you 18 District Officers reading this.

Stay safe and God bless you.

5/01/2009 10:48:00 PM  
Anonymous Anonymous said...

Definitely the tail wagging he dog. They didn't poll me obviously. I would have asked for a monthly stipend to accept a free subscription.

5/02/2009 08:33:00 AM  
Blogger DJK said...

The problem is that all of these newspapers fail to report any real news anymore. They don't really push people to give up info...they just cow toe the line and do the bidding of people like Daley.

http://commerce.senate.gov/public/_files/DavidSimonTestimonyFutureofJournalism.pdf

5/08/2009 08:52:00 AM  

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