Monday, October 17, 2011

If You're Cutting Dispatchers...

...then how about reducing incoming 911 calls?

We've had this rumor pop up every so often in the comment sections and a lot of people e-mail us with rumors of a "committee" that's revamping the OEMC protocols for 911 calls. As we understand it (and someone can correct us if we're wrong), the Police Department dictates what OEMC can take as an "emergency" call. This dates back to O.W. Wilson's policy of "If they call the police, we'll send the police."

All well and good when most of society understood what constituted an emergency. But nowadays, an entire swath of society thinks the police are social workers and ministers and marriage counselors and landlords and whatever else they can pawn off on the Department while avoiding taking responsibility for their own actions/choices/decisions.

The majority of comments and e-mails we get propose that the Department has to come out with a list of calls that police won't be responding to, and then stick with it - child misbehaving, child missing school, landlord/tenant disputes, things like that. We'd add more like putting out drunk relatives, most thefts, vacant building checks and such. Aldercreature offices, 3-1-1 and other departments are more than adequate for some of these issues.

We're sure the readers will have plenty of suggestions for this list. If we're doing more with less, why not clear off some of the bullshit and make sure we're concentrating our effort on the meat of the situation?

Labels:

42 Comments:

Anonymous Anonymous said...

How about Oakland PDs procedures. If someone recalls the specifics. It was an old blog subject.

10/17/2011 12:16:00 AM  
Anonymous Anonymous said...

CPD responds to 70% of 911 calls. The rest of the country responds to about 30% of 911 calls.
I think we can logically deduce that 40% of the calls we respond to are BS. A waste of our resources.Want to cut police staffing, save money, get better responce time to REAL crimes, get real crime reduction numbers? Then change the responce criteria so officers don't waste time going from BS call to BS call.

10/17/2011 12:20:00 AM  
Anonymous Anonymous said...

BGA , look at number of management spots at OEMC , ya won't believe it.
worse than streets and san

10/17/2011 12:33:00 AM  
Anonymous Anonymous said...

maggie to shanks: " when dem coppers go for milk in da morning have dem get some Soda Bread to go with morning coffee. Tell da mayer we need a few more men on our bodyguard detail. I feel vulnerable when dey are out running errands" !!!!!

10/17/2011 12:49:00 AM  
Anonymous Anonymous said...

WRT: "...with rumors of a "committee".."

=========================

Let me guess. The committee will be chaired by alderman Burke and consist of five additional members. Three of which will be hand selected by the Mayor.

Chicago democracy.

10/17/2011 01:12:00 AM  
Anonymous Anonymous said...

This all began under the runts tenure, if callers want the Police, they get them. The thick skulled leaders have been accustomed to this antiquated dispatch policy nonsense. Besides, they arent the ones responding to the call, my 3 year old won't go to sleep.

10/17/2011 01:19:00 AM  
Anonymous Officer Tool said...

How about: "Man in a chicken suit, running around striking pedestrians with a pink dildo."

I'm getting sick and tired of responding to that call. On a side note, the first season of Police Story was recently released on DVD for those that didn't know. Hands down the best cop show ever.

10/17/2011 02:45:00 AM  
Anonymous Anonymous said...

We do need to cut back but the ones u suggested need police service "putting out a drunk relative " and landlord/tenant dispute" um... history has proven that these kind of calls can result in a homicide! Children are currently killing there parents too! Barking dogs,building complaints,business disturbance call several times throughout the day and no arrest being made because the owner or manager wont sign complaints start writing some citations for that to the owners.

10/17/2011 03:19:00 AM  
Anonymous Anonymous said...

I agree, it's a good idea that's long overdue. But I don't think it will ever see the light of day. The city is afraid to implement such a plan in fear of being sued (more often), and the reverends/extortionists will always back their choir when the police don't show up.

10/17/2011 03:45:00 AM  
Anonymous Anonymous said...

Most people don't know about 311 for the fluffy stuff (clear out a drunk or your kid is being a snot nosed prick).

The cops would not come out on those. That or less often.

I think if Chicago was not so gay and behind the times, with better websites for city and police it could let citizens fill out all the non critical matters ourselves and see that it starts to get processed.

Wallet stolen? Car issue? Vandalism? Online forms - fast and direct- from PC or mobile device would fix matters. So long as some public worker did follow up on that (30 days) all would be fine and less 911 needs taken up. Make it a judgment call for less then dangerous matters.

911= Something is on fire.
911= Rape
911= Shooting
911= Stabbing
911= Ass kicking happening in real time
911= Robbery happening now.
911= Non overdose medical issues that ARE LIFE THREATENING NOW (sorry junkies)
911= nasty auto smash up
etc

Rest? I think 311 and online interaction for reporting of matters is a cost effective fix and does not stress those who have to be dispatched right away over some bullshit.

I have tried to use the CPD site to report some happenings. The site is broken in spots; real sloppy design and use layout. That should be an easy fix.

A better 311 could get the 'incident' routed to the correct hands. Calling 911 for your kid being a dick should get that call killed down to 311 and then have that passed on to DCFS or some manner.

Lawyers for the city might not like that tree system of passing off non priority calls down the line however.

Also, fine idiots who abuse 911 calls. If you call 911 for some nonsense- you can pay a fine for messing with the EMERGENCY system.

Again, that has lawsuit written all over it for the city I fear. The drama will be that people are scared to call 911 for real needs now etc. That or they can say they did not know.

How about CCW? That will lessen crime much! If we the people can defend ourselves and the bad guys know this... Data shows there is less crime on the way in the future.

You only have to fill out the paper work once when a would be victim shoots and kills the crook looking to harm her/him. How many more 911 calls and more paper work for the cops from having the same crook keep being on the street from the revolving door justice system? Think of those logistics.

Hiring private services too is option. Building security to toss drunks or deal with bratty kids who get 'out of hand' etc.

So too with issues like vandals. Hire a PI to see who did it and sue the pricks in civil court to really get some money and not hit 911 over a spray paint tag or busted window. Hiring people helps the ass economy too.

Community based services (NOT CITY ONES) like not for profits and church groups etc could help address neighborhoods issues that are not emergencies. Even set up a neighborhood hotline for people to call. Always much promise there, failed execution often. That might even create dozens of private sector jobs and make it some people work toward fixing their own problems.

10/17/2011 04:00:00 AM  
Anonymous Anonymous said...

I know how the city could get 50 million real fast! Make the suburbs pay up for there water useage.

10/17/2011 07:59:00 AM  
Blogger Michael said...

oh man, does this mean that when you call the ad desk the phone will ring 100 times before someone picks it up--- usually it takes about 50 rings right now---

10/17/2011 08:46:00 AM  
Anonymous Anonymous said...

Whenever someone blocks my driveway I call 311, and they tell me to call 911. I can't roll my eyes enough at that.

10/17/2011 08:48:00 AM  
Anonymous Anonymous said...

Anonymous said...
CPD responds to 70% of 911 calls. The rest of the country responds to about 30% of 911 calls.
I think we can logically deduce that 40% of the calls we respond to are BS. A waste of our resources.Want to cut police staffing, save money, get better responce time to REAL crimes, get real crime reduction numbers? Then change the responce criteria so officers don't waste time going from BS call to BS call.

10/17/2011 12:20:00 AM

Amen to that. Los Angeles has more population than Chicago yet only has about 8,000 sworn. Why? Because they respond to only about 20% of calls to the police where we respond to, as was mentioned, about 70%. How many times have you gone on a job where "my baby won't go to school" or "my neighbor's shrubs are over my property line." 80% of the jobs we are sent to have absolutely nothing to do with the police. Yet ... the politicians were always afraid to reduce police response to non-police types of calls. Until they do that, we'll still respond to silly requests for police services.

10/17/2011 09:25:00 AM  
Anonymous Anonymous said...

95% of the bull shit calls come from the non-tax paying community!

Therefore, nothing will change.

10/17/2011 10:03:00 AM  
Anonymous Anonymous said...

Please stop sending me to the "bucket Boys" call 10 times a day. As much as I like the music coming from the 8 year old and his plastic bucket, I'm going broke giving them money every time I respond.

10/17/2011 10:04:00 AM  
Anonymous Anonymous said...

Be careful of what you wish for.

If they were to stop the response for 30% of the 911 calls, they would cut the District manpower by 30%.

10/17/2011 10:08:00 AM  
Anonymous Anonymous said...

And how about when callers find out that their "problem" doesn't warrant a police officer coming out and they change their story to "man with a gun" or "shots fired" they either get arrested or fined?

---not a cop

10/17/2011 10:27:00 AM  
Anonymous Anonymous said...

To all you future Superintendents now pushing a Beat car:

If 9.5 were to eliminate the response to 40% of the 911 calls, what will you be doing?
You say, “Crisscrossing my Beat on aggressive, preventive patrol, looking for the bad guys, and providing a high visible deterrent.”

Wrong.

40% of District Law Enforcement would be laid off. Gone. Good-bye.
Not just no hiring, but layoffs.

“Civilians got to go first.” Ok, goodbye civilians.

Be glad when junior refuses to go to school. 19-P
Be happy when the landlord turns off the lights. 19-P
Be delighted when Johnny disrespects Mary. 19-P

These people may not pay any taxes, but they provide you with a paycheck.

10/17/2011 10:33:00 AM  
Anonymous Anonymous said...

4:00 am

"...so gay..."

Are you ten years old?


Your arguments would be taken more seriously if you didn't use adolescent derogatory language to majestic your point.

Personally, if Chicago was 'gay-er' it would be a lot cleaner, more organized and keep up the neighborhood way better. I wish I had more gay neighbors-at least they keep up their homes and mind their own business.

10/17/2011 11:22:00 AM  
Anonymous Anonymous said...

I have a beef with the retail stores. If they call the police because they are holding a shop lifter, they better send someone to court. I can't tell you how many times I'm sitting at court and the asa's ask for someone from Wallgreens, CVS, Walmart, Target etc... Fuck them, they don't show up to court they can deal with the shop lifter on their own.

10/17/2011 11:24:00 AM  
Anonymous Anonymous said...

alot of 311 calls get dumped into 911 service calls too. slso the non service people get when they call the alderman s office..they get dumped on us too.

10/17/2011 11:36:00 AM  
Anonymous Anonymous said...

"We don't want nobody nobody sent".

10/17/2011 12:49:00 PM  
Anonymous Anonymous said...

I have always subscribed to the 3 911 calls in YOUR LIFE. After that, you are banned. No more, I am mad cuz leaves are blowing in my yard or my neighbors light shines in my house calls.

10/17/2011 01:04:00 PM  
Anonymous Mikey C. said...

stats may be off a bit, but they are close...


I heard statistically CPD handles (reaponds)to around %64 of 911 calls (no matter how much it isn't a 911 call) which is unheard of....Other large departments handle around %37....

It's because the calls CPD get of mostley b.s.

I have an idea....Every b.s. call the city charges $10-$15....If they can't pay...TAKE IT OUT OF THEIR LINK!!!!

10/17/2011 01:20:00 PM  
Anonymous Anonymous said...

Less Districts = less calls, therefore less dispatchers for less crime, less expenses, less salary.
More money for more antiquated OEMC equipment.
More contributions to political campaigns from Motorola
More discretionary funds for Aldermen.
Less money for police.
More money for public leeches.
OEMC has been upgrading since it was built.
The Department has been on a fast track to degradation.
Neither Rahm or McCarthy will be here in 4 years but each has a 10 year plan. GMac saves the money for Rahm to spend elsewhere, whats the point of a CPD revamp and cost cutting when the Dept isn't getting the benefit? But let's use the savings to build a $7 mil piss bum pavilion park or boat houses and bike stands.
It's not about the job cuts or how assignments are dispatched but the amount of money he's going to spend on something not needed or for fact - was bought and never received/installed by the Daley-Huberman shell game.
Peaceful protests are becoming a thing of the past.

10/17/2011 02:00:00 PM  
Anonymous Anonymous said...

here's another stupidity. 311 can't handle non-emergency calls. Some dope blocked my driveway, so I called 311 to figure out how to get a tow. They transfer me to 911. This was *not* an emergency, it was 9pm and I really needed the car towed by morning.

10/17/2011 02:32:00 PM  
Anonymous Anonymous said...

Speaking of cuts...on one hand I think this explains why we have so many kids shooting each other every week. It appears that none of them are going to jail right?

Oh and what's wrong with this picture if we did lock them all up? Look at the cost!!!!!!

We would be better off just buying all the kids that want an iphone, an iphone if that would stop the robberies are you kidding me?!

-----

Kid prison is too costly

Unlike the state's overcrowded adult prisons, Illinois' juvenile facilities are operating at just 68 percent capacity. The number of juveniles sent to them is dropping -- from an average daily population of 1,603 a day in fiscal 2005 to 1,113 in fiscal 2011.

As the numbers have decreased, the per-bed costs have skyrocketed. In Murphysboro, which operated at about 40 percent capacity, the estimated cost to house just one youth in fiscal 2010 was $142,342 a year. Yikes.

The girls' facility at Pere Marquette near Alton has an even more outrageous cost of $215,750 per youth. Quinn wanted to close that facility in 2009, then backed off because of public pressure.

Read more: http://www.bnd.com/2011/10/15/1900085/kid-prison-is-too-costly.html#ixzz1b4ZKKsrK

Talk about wasted money.

10/17/2011 03:32:00 PM  
Blogger Jon said...

19 Paul anything that isn't actually a Potential ILCS or ANOV issue.

Baby drama? 19P Squad...I'm on a Fire Hydrant check (write 2 near a starbucks to cover your butt)

Truancy Issue? 19P squad...I'm doing Cell Phone/Texting while Driving enforcement (write 2 or 3 to cover your butt.)

If it isn't:
911= Something is on fire.
911= Rape
911= Shooting
911= Stabbing
911= Ass kicking happening in real time
911= Robbery happening now.
911= Non overdose medical issues that ARE LIFE THREATENING NOW (sorry junkies)
911= nasty auto smash up


Then 19P it and ticket the shit out of the moron drivers.

10/17/2011 04:04:00 PM  
Blogger Jon said...

10/17/2011 10:33:00 AM

Go ahead and 19P the stupid calls.


Then Spot check cars and trucks and scrap metal hauling Pickup trucks in 'certain wards' for Social Security Documents and other things Required by Federal I.C.E laws.


"I pulled you over for going 5 over the speed limit, oh you don't have insurance or a license? Can you prove you're a citizen at this point?"

10/17/2011 04:08:00 PM  
Anonymous Anonymous said...

Slightly O.T. But Rahm related:
Yesterday's Tribune had a story on the cover about pension abuse. Rahm has taken the abuse by a few as an excuse to pile on with his calls for pension reform. I'm not defending these assholes that double and triple dip and flat out abuse the pension system. These idiots are the minority though so why is it that all of us should suffer because of their abuse? Why not just close the loopholes that apparently have allowed the abuse to occur in the first place?
Rahm has wanted to fuck with our pensions ever since he threw his hat in the ring for mayor. He'll stop at nothing to attempt to do so even if it means reaching out to a Republican from Oswego(Tom Cross). Rahm is shameless and evil and is out to destroy and thoroughly demoralize the CPD.
We must maintain our pressure on the involved elected officials. We have to be heard. The city is the one who has shortchanged and mismanaged our pension fund for a long time now. Why the Hell should we, who have done nothing wrong, have to suffer for the city's longstanding ignorance?
Why shouldn't the city and the elected officials who were at the helm be held accountable??

10/17/2011 04:26:00 PM  
Anonymous Anonymous said...

Whenever someone blocks my driveway I call 311, and they tell me to call 911. I can't roll my eyes enough at that.

10/17/2011 08:48:00 AM

No offense but what is 311 going to do? You obviously want the car blocking your driveway moved or ticketed. 311 can't do that from over the phone so the police have to be sent. If you don't want the police there then don't bother calling at all.

10/17/2011 04:28:00 PM  
Blogger Jon said...

Whenever someone blocks my driveway I call 311, and they tell me to call 911. I can't roll my eyes enough at that.

10/17/2011 08:48:00 AM

No offense but what is 311 going to do? You obviously want the car blocking your driveway moved or ticketed. 311 can't do that from over the phone so the police have to be sent. If you don't want the police there then don't bother calling at all.

10/17/2011 04:28:00 PM


No Offense....but by the time the Cop shows up in most districts...a shift change can happen. Especially in the retirement districts of 19/18/23

10/17/2011 05:04:00 PM  
Anonymous Anonymous said...

Start citing those who call in 911 Calls that aren't an Emergency.

10/17/2011 05:42:00 PM  
Anonymous Anonymous said...

Here's an idea...
We....serve and protect
You...obey the law and act rationally.

Nah....never happen!

10/17/2011 06:15:00 PM  
Anonymous Anonymous said...

here's another stupidity. 311 can't handle non-emergency calls. Some dope blocked my driveway, so I called 311 to figure out how to get a tow. They transfer me to 911. This was *not* an emergency, it was 9pm and I really needed the car towed by morning.

10/17/2011 02:32:00 PM
-
Well, between backlogs and downed cars, and, considering it could take several hours to get the tow truck out once we write it up and take the paper back to the district desk, 9pm is a good time to call 911 about that car across your driveway if you really want it gone by morning.

Here's the rule; if it requires a police officer to physically respond to the location, then you call 911. Your blocked driveway requires an officer to write the ticket generate the tow report and request the tow truck. Okay?

10/17/2011 06:27:00 PM  
Anonymous Anonymous said...

something smells here..

--------------

Weapons Stolen from LAPD SWAT Training Site

LOS ANGELES (KABC) -- Thieves broke into an LAPD SWAT training site in downtown Los Angeles, stealing dozens of weapons including 21 machine guns

The suspects cut through locks on three doors at the facility on 14th and San Pedro streets.

The stolen weapons include 21 MP-5 submachine guns and 12 high-caliber handguns, including 45s. The guns had been moved to the building on Wednesday night and stored in a locked box on the first floor, but when a SWAT unit arrived the next morning, they were gone.

The weapons had been modified to fire only simulated rounds, like plastic bullets, but they can be converted back to lethal use. It would just take specialized equipment and some know-how

http://www.kabc.com/Article.asp?id=2312660&spid=38628

10/17/2011 06:54:00 PM  
Blogger Jon said...

OT: 014 and 017 made the news tonight..


33rd ward WHINING about City Sticker Tickets for Improper Display:


http://www.chicagotribune.com/news/local/breaking/chi-chicago-ticketing-cars-with-old-city-stickers-20111017,0,2741535.story?track=rss


And its NOT Revenue doing it.

10/17/2011 08:20:00 PM  
Anonymous Anonymous said...

(OT) Mac on tour? Not a good resurrection, people can sort through the bullshit mac!
http://www.chicagotribune.com/news/local/breaking/chi-garry-mccarthy-police-stations-20111017,0,6936470.story

10/17/2011 10:47:00 PM  
Anonymous Anonymous said...

Alderman, union fight Emanuel plan to reduce police and fire dispatchers

http://www.suntimes.com/news/metro/8265418-418/alderman-union-fight-emanuel-plan-to-reduce-police-and-fire-dispatchers.html

10/18/2011 12:42:00 AM  
Anonymous Anonymous said...

"...so gay..."

Are you ten years old?


Your arguments would be taken more seriously if you didn't use adolescent derogatory language to majestic your point.
+++++++++++++

Kindest sir: Thank you for being concerned about the age of those who post on the internet. If are alarmed that a minor might be using this blog in a manner most inappropriate: PLEASE DIAL 911! You can be like the rest of the jerk offs who overload the system.

Upon review, the use of the word 'gay' might have been a poor choice. It obviously confused you.

Reread the POST ON THE INTERNET dummy and switch out the term 'cavalier' or 'frivolous' for the word gay and you can get the message. This would be in reference to the cavalier/gay/loose fiscal habits of those in charge.

Like, Daley blowing (stealing. Not oral sex) more then $2 billion he got from parking meter and toll way sales and then pissing it away (no reference to penis) in three years when it was marked to be used for two decades to come.

That is why there are dispatcher cuts. Sorry to alarm you, it has nothing to do with homos!

If you do wish to have more homosexual neighbors, tell them to stop tossing bricks into church windows in the suburbs.

Ain't words so interesting Mr Majestic? What with the letters and meanings and such which comprise them and express various views.

Don't take what people write online that seriously! Yeesh!

10/18/2011 01:59:00 AM  
Anonymous Anonymous said...

Whenever someone blocks my driveway I call 311, and they tell me to call 911. I can't roll my eyes enough at that.

10/17/2011 08:48:00 AM

No offense but what is 311 going to do? You obviously want the car blocking your driveway moved or ticketed. 311 can't do that from over the phone so the police have to be sent. If you don't want the police there then don't bother calling at all.

10/17/2011 04:28:00 PM


No Offense....but by the time the Cop shows up in most districts...a shift change can happen. Especially in the retirement districts of 19/18/23

10/17/2011 05:04:00 PM

So then the call ticket waits for the next shift. Sorry that car blocking your driveway is not a fucking emergency. And once again what is 311 going to do for you other than laugh on the other end of the phone. They are not going to ticket the car or write the tow. If you want more police on the street to handle your emergency car blocking the driveway then step up, let the aldermen, mayor the media and anyone else know you are not satisfied with the lack of police. Also, maybe you should have backed the cops instead of being against us. You got what you asked for. Remember we are the greedy fucking coppers who have paid into our pensions and probably will not retire with one. And we are the bastards who got that huge raise last contract.

10/19/2011 06:09:00 PM  

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