Half of Call-Takers Missing
- Chicago’s 911 emergency center is still struggling to get a handle on runaway overtime because 49 percent of call takers are on “some type of” absence tied to the Family and Medical Leave Act, aldermen were told Wednesday.
Testifying at City Council budget hearings, Alicia Tate-Nadeau, executive director of the city’s Office of Emergency Management and Communications, said the hiring of 48 additional call takers has reduced overtime by 28,000 hours over the same period last year. That should reduce overtime spending to $9.9 million, down $1 million from a year ago, she said.
But, rampant use of the leave act is still costing the city big-time.
“We have approximately 44 people every single day that call off. That’s about 49 percent of all of the 911 operators we have [who] are on some type of intermittent FMLA. Clearly, this number is much larger than it should be,” Tate-Nadeau said.
And this has resulted in some employees doubling there salary in overtime alone. That's probably your first clue that something is seriously broken inthe system.
Labels: silly people