Who is This A$$hole?

We're trying to load this as a audio file - it's a squad car crash in the 010 District and the dispatcher is asking for a sergeant to head to the scene after dispatching an ambulance:

The sergeant gets cranky with the dispatcher, violating at least one FCC regulation, says he's busy with something else and the officers better "learn to lay low." While we agree with the sentiments, they got into a crash. 

If you didn't want to be a sergeant, with all of the responsibilities that supervision entails, then why did you take the test and accept the promotion? As for the shortages, grow a pair and deal with it. You can only be one place at one time, so prioritize and handle it. 

Here's a hint - the one involving possibly injured Officers takes priority.

(if this doesn't load properly, we'll try something else in the morning when we have more time)