Tuesday, November 28, 2017

Customer "Service"

We had a discussion at a non-alcoholic vegan establishment a few nights ago. It kind of went along.....what? Okay. Fine. It was at a dingy corner bar, smelling of old cigarettes and stale beer. Happy?

In any case, it went like this - the job really started to go downhill once some dumbass exempt started using 1980's and 1990's corporate "buzzwords" that called the people we deal with "customers" and we had to "incentivize" or some other similar bullshit. After that, we no longer dealt with "criminals" and then the bean counters started attempting to recast police work to the "police-as-social-worker" that haunts most major departments to this day.

Exhibit #1,043:
  • DULUTH, Minnesota -- Police officers put in hundreds of hours of logistical training, seeking to sharpen their skills and prepare for any dangerous scenario that might arise in the blink of an eye.

    But cops tend to spend a lot less time training for their day-to-day interactions with community members, Duluth Police Chief Mike Tusken said.

    "We're really good about training officers to be tactically sound — to have good critical-thinking skills and decision-making," he said. "But one of the areas we can improve upon is soft skills. Better communication will enhance your perspective and the way you look at problem-solving."

    It is with that goal that the Duluth Police Department plans to introduce what Tusken describes as "customer service training" for the 15 newest recruits before they hit the streets for the first time.
Which exempt was it that started this ship sinking? It was in the 1980's if we recall correctly - does some old timer remember?

Labels: ,

70 Comments:

Anonymous Anonymous said...

"The customer is always right..."

>Pfffft!<
In a dead dog's hockey-dot he is...

Policing/Public Safety have been ruined.

11/28/2017 12:11:00 AM  
Anonymous D - O - N - E said...

I remember that drunk Matt Rodriguez back in 1991 feeling his wrist stating, "We have to feel the pulse of the community".

Well guess what asshole.
OVER 600 motherfuckers don't have a pulse left to feel this year.

11/28/2017 12:18:00 AM  
Anonymous Anonymous said...

The people we deal with have always been assholes or shitheads

11/28/2017 12:20:00 AM  
Anonymous Anonymous said...

I believe this wave of bull-shit started with CAPS, here in Chicago. Chief bull-shitter was probably Matt Rodriguez. When I think of the careers made by those who hid in the CAPS office and not be a Cop in the streets I shake my head. I'd love to see an autopsy of the whole program and what a giant waste it was. I still have a smattering of CAPS rulers, refrigerator magnets, pens; and, most special of all, the CAPS lunch box (beat planner) made by Chinese prison labor.

11/28/2017 12:22:00 AM  
Anonymous Anonymous said...

The other problem is that the millennials taking these jobs have no people skills. They only know how to look at screens. They can't diffuse a situation, they lack critical thinking skills.

11/28/2017 12:31:00 AM  
Anonymous Anonymous said...

The only thing good that comes out of Duluth is their fire hose pants. As they say "Get a pair" not pants Tusken the ones you need to put in the pants.

11/28/2017 12:33:00 AM  
Anonymous Anonymous said...

Just look at the Obama War on the police he waged for 8 long years. We now see cops just holding back and looking the other way. Just doing the very minimum required. Crime has skyrocketed in all major cities. Liberals convinced citizens that the police were the enemy and now we see the end result. If you don't love the police they won't love you back. Any wonder the sales of guns and ammo has gone through the roof for the last nine years. Citizens are now defending themselves.

11/28/2017 12:36:00 AM  
Anonymous Anonymous said...

To protect and serve

11/28/2017 12:43:00 AM  
Anonymous Anonymous said...

Matt Rodriguez!

11/28/2017 12:45:00 AM  
Anonymous Anonymous said...

Right off the bat this statement is complete and utter bullshit:

"Police officers put in hundreds of hours of logistical training, seeking to sharpen their skills and prepare for any dangerous scenario that might arise in the blink of an eye."

When is the last time the average beat cop had even one hour of the above described training?

11/28/2017 12:48:00 AM  
Anonymous Anonymous said...

C.A.P.S BY no Hat Matt, that was the first department wide liberal inroad.1992-1993

Before the ROD, we had the toughest gang in town according to Sup. Leroy Martin "kicking ass/ Taking names".

Then came Daley's / Rodriguez's Copulate Administrative Personnel Succeed program, they were identifying P.O.s softer than puppy shit as caps dream teams as long as they looked right- ect. What load of horse shit. Richie was afraid of the Rodney King incident.

If I can remember correctly a question from "The Gallows" 1994 Detective Test Edition; the multiple choice question read:

Identify the Item that does not belong:
A. Santa Claus
B. The Easter Bunny
C. C.A.P.s
D. Sears Tower.

Then Rodriguez was followed by that country gentle mumbly fellow Hillard, but the damage was already done.

11/28/2017 12:52:00 AM  
Anonymous Anonymous said...

This is very similar to the class in the academy: helper not a hunter. Anything to avoid police work.

11/28/2017 01:00:00 AM  
Anonymous Anonymous said...

I think at this point it would require a hard reset to reverse the trend in policing.

11/28/2017 01:33:00 AM  
Anonymous Anonymous said...

The Democrats in these cities are behind the times with all this politically correct pap. The rest of the country thinks differently that's why Donald Trump became President.

11/28/2017 02:05:00 AM  
Anonymous Anonymous said...

"Together We Can" (scam the public, that is)

11/28/2017 02:17:00 AM  
Blogger Baby"G" said...

There were two bosses that stand out: 1. Was LeRoy O'Shields, who considered himself the Father of Community Policing in Chicago. When I was dumped, and I mean dumped to 015 as a Sergeant, I had no idea what a Moron this guy was. No disrespect to Mt. Greenwood, but I actually thought he was Irish, with that name. In any event, he had convinced a Pulitzer Prize winning Republican columnist at the Tribune, George Will, that he was the answer to all crime problems through Community Policing. Will who was a regular on Meet The Press would actually praise O'Shields by name on his nationally televised show. O'Shields, actually turned the station which already did not have enough room for lockers, into a Community Policing Center! Every day something was going on with civilian juveniles running all over the place, and stealing anything that was not nailed down.Some days it was GED,other days Karate classes; meanwhile we were trying to process and interview prisoners; it was an absolute circus, with many clowns in White Shirts. Will was actually pushing the Tribune to make O'Shields Superintendent! And if you ever met O'Shields, you would realize he was a Racist, who hated Whites, except for White Women. So there are rumors that he got into a domestic with his White girlfriend, (who later went on to political fame on her own), kicked in the door to their love nest and took back his T.V.. Neighbors called the police, thinking it was a burglary, and that was the end of him being Superintendent. However, he was a major force in the Customer Service, not criminals nonsense. And it was nonsense, because even high end stores, arrest "customers" who become shoplifters. 2. The other moron is of course, LAPA's gift to CPD, Matt "Da Rat" Rodriguez. He had few "Sober" thoughts on the job, and no original thoughts or policy. He was 100% Stumble and Mumble Daley's Lap Dog, and he stole the whole Community Policing concept from Left Coast police planners. Tens if not hundreds of millions of dollars were wasted and hundreds of hiding spots created by CAPS. He also promoted through LAPA some of the dumbest and most incompetent bosses in the modern history of CPD. But he was loved by Latino bosses, and a couple of non-Latino bosses who got promoted because they had Spanish sounding names. (One Captain was clearly Italian, but he would admit it.) Stay Safe and Aware! Baby "G"

11/28/2017 02:50:00 AM  
Anonymous Anonymous said...

SCC:
You know, and I know, that police work is not, and has never been, “Consumer” friendly.
These bleeding heart liberals just don’t get it and continue to piss in the wind.

11/28/2017 03:03:00 AM  
Anonymous Anonymous said...

It began with George Thompson’s “Verbal Judo” concept in the early 90’s. Most hi-ups forgot the part of, “There is a time to stop talking.” Seven opportunities given to avoid delivering an ass-kicking just wasn’t good enough for some people...

11/28/2017 04:37:00 AM  
Blogger Big Daddy said...

Old timers? I came on in 1980 and I'll bet I can run faster and do more pushups than you can ya young whippersnapper.

11/28/2017 04:56:00 AM  
Anonymous Anonymous said...

Barbara McDonald & Chuck Ramsey.

11/28/2017 05:12:00 AM  
Anonymous Anonymous said...

Actually, that’s exactly the kind of training the CPD needs.

11/28/2017 06:47:00 AM  
Anonymous Anonymous said...

In reality it was in the "sixties"

President B. Lyndon Johnson once said, "I'll have those "Chicagoans" voting Democratic for 200 years.

11/28/2017 06:54:00 AM  
Anonymous Anonymous said...

Chuck Ramsey

11/28/2017 07:11:00 AM  
Anonymous Anonymous said...

Breeze-ick

11/28/2017 07:14:00 AM  
Blogger Anonymous said...

12:31 AM
You nailed it in three sentences sir. Well done.

11/28/2017 07:45:00 AM  
Anonymous Anonymous said...

“Together we can”! We were sent to the academy for caps training, given by someone’s wife with two years on. It was the funniest thing in the class we were in, a lot of people had coughing fits that sounded a lot like they were saying bullshit....;)

11/28/2017 07:56:00 AM  
Blogger Unknown said...

Better communication?
How many ways can you say, "Put the knife down!" before you have to shoot?
We want a complete and enumerated list, signed off on by all review authorities.

11/28/2017 08:03:00 AM  
Anonymous Anonymous said...

In the late 90s there were 2 people that did great with the customer service nonsense- both house mouses. Looney and Nagode- did fine with the BS

11/28/2017 08:23:00 AM  
Anonymous Anonymous said...

Anonymous Anonymous said...
Barbara McDonald & Chuck Ramsey.

11/28/2017 05:12:00 AM

Now there’s a completely useless duo.
I think you meant Bab’s though.... as in Barb West.

11/28/2017 08:36:00 AM  
Anonymous Anonymous said...

In the 70s we had an empty-holster Lt. with a Master degree in some social justice brainwash bullshit and he believed that police should not wear a uniform since it scared the public into believing that the police were scary military men. He suggested that police should wear a business blazer to fit in with the people they serve. Barf...
Anyway he spent the rest of his career as a house mouse, and stayed as Lt. since he lost his clout.

11/28/2017 08:50:00 AM  
Anonymous Anonymous said...

Rodriguez Resignation Spurred by
Mob Linked Murders and Felon Pal

Breaking News Story, Nov. 16, 1997
Police Supt. Matt Rodriguez resigned following revelations that one of his closest friends is a convicted felon and tax cheat. But the real pressure came from undisclosed facts linking Rodriguez's pal, convicted felon and tax cheat Frank Milito, to Pierre Zonis, a mob connected Chicago cop whose four year career was under the Superintendent's umbrella of protection.

The IPSN reported exclusively Oct. 20 that Zonis, a Chicago Police officer since 1994 who was named by the Chicago Crime Commission only days before as having crime syndicate ties, had been questioned in the investigations of the three prominent slayings having mob overtones.


At least two of the victims allegedly had dealings not only with Zonis but also ties to Milito.


Our sources allege that Milito may have used his friendship with Rodriguez to get the Superintendent to overlook Zonis' past, and to block the recommendations of the Chicago Police Department's elite Internal Affairs Division unit, members of which recommended that Zonis be terminated from employment.


Rodriguez had been named Police Superintendent in 1992. Zonis had been hired in 1994.


The three murders involve: The March 1982 assassination of Richard Campbell, found shot to death at an Amoco station in Des Plaines; the March 1986 murder of mob bookmaker Giuseppe Cocozzo, whose body was found in his car on a street in Evanston; and the November 1987 murder of prominent Amoco Oil Executive Charles E. Merriam, who had been shot after he had answered the door of his Prospect Heights home.

http://www.ipsn.org/milito.html

11/28/2017 09:03:00 AM  
Anonymous Anonymous said...


Sordid Ties Tarnishing City Police
Investigations Fizzle As Rule Is Openly Defied
October 22, 2000|By David Jackson, Tribune Staff Writer.

One law enforcement official who took part in the discussions about Rodriguez, and who spoke on the condition that he not be identified, said a supervisor in the U.S. attorney's office questioned whether agents had gathered enough evidence to trigger an investigation of Rodriguez. In addition, the official said, Burns wasn't willing to jeopardize "our cooperation and the two offices working together."

The memo "doesn't say their water is going to be shut off, it says, You've got to get approval," the official said. "And to me, that's just good judgment."

It was not until February 1998, three months after Rodriguez had resigned, that federal agents visited the former police chief at his home and asked specific questions about the extent of his financial ties to Milito.

No charges have been brought as a result of the investigation.

Tailor shop regulars

Rodriguez wasn't the only police official casually meeting with a criminal.

On a chilly Saturday morning in December 1994, an internal police investigator set up a hidden surveillance camera outside a cluttered tailor shop at 5257 N. Central Ave.

FBI and police Internal Affairs Division investigators had gathered unconfirmed statements from informants who said police met with bookmakers at Joseph's Tailor Shop and leaked information to crime figures there.

At 9:40 that morning, a black, unmarked sedan slid into the shop's back lot. Supt. Rodriguez left his driver in the car and stepped into the shop....

http://articles.chicagotribune.com/2000-10-22/news/0010220365_1_matt-rodriguez-chicago-police-department-officers/4

11/28/2017 09:04:00 AM  
Anonymous 19-David said...

It started with Daley inc. If I recall correctly it was building to his first re-election for mayor. Playing up to the community. Daley would never have allowed any superintendent make a policy decision like that.

11/28/2017 09:20:00 AM  
Blogger Cuthbert J Twillie said...

Here's the 'buzzword' that I think is THE MOST inane, and utterly STOO-PID 'word' that can be, and is used in Law Enforcement / Police Work today, and that is: 'Stakeholders'

Some may ask; 'Well, who are these Stakeholders?' The answer is simple. .....
..... Fifteen years ago they were called Criminals.

I heard that line in a British Cop Show, 'Whitechapel', (Season 1, Episode 1), but it's spot on. Tiny Dancer & Special Ed have used it a few times in their spiels on 'police reform' and taking in the views of all the *stakeholders*.

['Whitechapel' is available on Amazon, and also on Hulu]

11/28/2017 09:20:00 AM  
Anonymous Anonymous said...

Years ago a Deputy came to the districts and pitched this"customer service" model where we are to leave the customers happy. Like Marshall Fields.

But it was pointed out that this is law enforcement. Not a department store service counter. Someone is going to be unhappy. Especially when taken to jail. Or not.

And Marshall Fields doesn't get to shoot the customers.

11/28/2017 09:29:00 AM  
Anonymous Anonymous said...

Who put the ‘hammer and sickle’ logo on the squad cars? Ramsey took the Karl Marx road when Comrade and great leader Barak Hussein took power, he was a regular at his White House.

11/28/2017 09:37:00 AM  
Anonymous Anonymous said...

I think it was Henry Goldbloom from "Hill Street Blues".

11/28/2017 10:08:00 AM  
Anonymous Anonymous said...

If this was "customer service" like they keep saying, most of the idiots we deal with would be taxpayers at least monetarily contributing to society. Customers pay for goods and services. Most of the assholes we deal with at calls are freeloaders. I understand that you can't start at a 10 when you go to calls. Most coppers know that, but there's people out there that don't get it unless you speak their language and MF them a little. There's a time to be polite and a time when you have to get your hands dirty. Unfortunately the politicians have clipped our wings and the result is the fetal police departments you see across the country today.

11/28/2017 10:10:00 AM  
Anonymous Anonymous said...

The pendulum swings both ways. Right now it is still swinging towards the idiot liberal side, but as the devastating results of their policies become harder and harder to hide, it will swing back the other way. People are not going to tolerate shootings and muggings and carjackings forever, with no recompense.

People are also becoming more and more broke. Healthcare premiums, housing costs, rising taxes, all of it is putting the bite on us. When people are scared about their security, they don't care much about kumbaya social justice. The generation after the idiot millennials is already being noted as being the most conservative since the Great Depression generation.

Eventually there will be a backlash. I'm looking forward to it, the parasites have gotten much too big for their britches.

11/28/2017 10:18:00 AM  
Anonymous Anonymous said...

Don't know who started it, but looking around today, it was a total failure.
Cops are not social workers. Cops chase criminals. Criminals are supposed to fear cops. Cops really did "Protect and Serve". That's the way it was. Now it ain't. Damn democrats!

J.J.

11/28/2017 10:31:00 AM  
Anonymous Anonymous said...

I say Ramsey, its a shame his bachelor party video came to light, otherwise he would be Mayor.

11/28/2017 10:37:00 AM  
Anonymous Anonymous said...

It’s bullshit but we need it. How many times has someone at the desk, or a detective called, or someone at any inside job been a complete asshole to you just because you had to bother them to do their job.
I’ve watched someone at the desk MF a citizen because they didn’t understand and they responded with an intersection instead of an address when trying to report an accident.
We’re a bunch of miserable pricks, I’d be furious if I got treated this way as a regular citizen needing to report something.

11/28/2017 11:03:00 AM  
Anonymous Anonymous said...

The exempt rank is the real problem. Very few "real police" ever receive an exempt promotion House mice, loyal democrats,and relatives go to the top, sorta like scum does on water. Soon the command level of the CPD became infested with this gaggle of yes men (and women) do nothings, none of whom have the respect of those they command. Then it all repeats itself when this gaggle of hacks promote each other's friends. At last the entire top command is infested with house mice, clerks, who have little or no knowledge of the street. Merit promotions should be limited to ONE. It would be a start.

11/28/2017 12:36:00 PM  
Anonymous Anonymous said...

I remember the old commander of gang crimes once said gangs and drugs don’t go together and was pissed when the gang unit did search warrants for narcotics. Now that’s a complete idiot.

11/28/2017 12:45:00 PM  
Anonymous Anonymous said...

Old timers? I came on in 1980 and I'll bet I can run faster and do more pushups than you can ya young whippersnapper.

11/28/2017 04:56:00 AM

Chill out cool breeze. You're about 5 minutes from a massive grabber.

11/28/2017 01:22:00 PM  
Anonymous Anonymous said...

So there are rumors that he got into a domestic with his White girlfriend, (who later went on to political fame on her own), kicked in the door to their love nest and took back his T.V.. Neighbors called the police, thinking it was a burglary, and that was the end of him being Superintendent.

and soon she will be leaving office...wish her dad would go also....

11/28/2017 01:27:00 PM  
Anonymous Anonymous said...

To poster 11/28/2017 05:12 AM - You are correct. Barbara McDonald worked for the State writing grants for Law Enforcement in the State of Illinois. The then mayor Daley was having problems obtaining monies from the Federal Government so he hired McDonald. Daley wanted a high profile Black to Head the Caps Program and pick Ramsey, a up and coming star and he was promoted to Asst. Dept. Superintendent of Community Policing. McDonald brought several people along with her from the State. Ramsey brought along people he worked with and could trust. It should be noted that two of McDonalds favorites where Ron Huberman and Jonathan Lewin(enough said) Ramsey disliked the two of them but they were McDonalds people in Research and Development. McDonald who prior to her working for the State of Illinois was in the private corporate world and brought along all of the touchy feely ideas along with her. That my friend is how all this started. Oh, I forgot one thing, Rodriquez spent all his time on Wells Street with Frank Milito, who was convicted of mail fraud and failing to pay nearly $300,000.00. Milito was a person of interest in a unsolved 1987 murder of an Amoco Oil Company executive. At the time almost all of the Top Brass of the Police Department would dine at this restaurant. (Sorry SSC I forgot the name of the Restaurant. It was on the north east corner of Wells and Elm St.) When you walked in Milito had all the official portraits of every boss on the departmentThe one thing: the restaurant had the VERY BEST VEAL DISH ANYWHERE.

11/28/2017 01:52:00 PM  
Anonymous Anonymous said...

Just outsource the call takers to India and call it a day. “Here is your confirmation number for you call sir. A representative from our mobile legal team (I.e. beat officer)will contact you within the next three to six hours as we are experiencing a high call volume. Thank you for calling Chicago 911 customer service. Have a nice day.”

11/28/2017 02:36:00 PM  
Anonymous Anonymous said...

What good is that garbage when our supervisors can't even build on the relationships within the department and I'm not talking about sleeping with them. MORALE IN IN THE TOILET and the only ones drinking the Kool Aid are the Sallies worried about losing a spot. The old timers know better and the new guys are too busy playing with their phones. Give me a break! Congratulations to society, politicians and most of all our inept leadership for destroying a once great job let alone city.

11/28/2017 02:41:00 PM  
Anonymous Anonymous said...

How about giving the customers what they deserve and ask for, a good wood shampoo.

11/28/2017 03:15:00 PM  
Anonymous Anonymous said...

Not sure of the underling.
Thinking it was under Rat ‘Together We Can” Rodriguez or LeRoyal with Cheese Martin as I recall Martin went to Los Angeles and came back with all sorts of ideas from new improved computers, uniforms, vehicles, weapons and protocols.
Then there was the expense.
ShortShanks kilt’datshit.

Remember... DILIGAF?
Now that choice is being taken away and another mandate is required of you.
Write the community member a report, that’s all the most effort involved.
And include a cheery “Have a nice day, please call again.”
I like to say blessed - just to piss em off.

11/28/2017 04:01:00 PM  
Anonymous Anonymous said...

Police officers everywhere are on the defensive. Obama never missed a chance to bash the cops. Hillary pandered to the thugs' mommas. Only Trump, among the Republican candidates, praised police officers. Then there's the press, who publicizes every possible confrontation as recorded on cell phone cameras by hoodlums. And cowardly mayors never speak up, fearing the minority community. (As Dirty Harry said, by minority community, I take you mean the hoods.)

11/28/2017 04:03:00 PM  
Anonymous Anonymous said...


Off-topic: to the 014 newlywed... very nice meeting you both today (and thanks for the offer to help out). I ended up pushing the car into the parking space, using the other car. Congratulations, again!

11/28/2017 04:58:00 PM  
Anonymous Anonymous said...

Hi! I'm officer Candyass. How may I help you today? Would you like fries with that? Would you like a reference number for this transaction (ISR)?

Would you mind filling out a short survey to tell us how we're doing. You'll be entered in a drawing where you can win a free hamburger.

11/28/2017 05:29:00 PM  
Anonymous Anonymous said...

Anonymous Anonymous said...
It’s bullshit but we need it. How many times has someone at the desk, or a detective called, or someone at any inside job been a complete asshole to you just because you had to bother them to do their job.
I’ve watched someone at the desk MF a citizen because they didn’t understand and they responded with an intersection instead of an address when trying to report an accident.
We’re a bunch of miserable pricks, I’d be furious if I got treated this way as a regular citizen needing to report something.

11/28/2017 11:03:00 AM

I’ve seen po’s intimidated the desk house nice. They are afraid to ask them to do their job. Some think the Xerox machine is theirs and not for you to use

11/28/2017 05:51:00 PM  
Anonymous Anonymous said...

It’s bullshit but we need it. How many times has someone at the desk, or a detective called, or someone at any inside job been a complete asshole to you just because you had to bother them to do their job.
I’ve watched someone at the desk MF a citizen because they didn’t understand and they responded with an intersection instead of an address when trying to report an accident.
We’re a bunch of miserable pricks, I’d be furious if I got treated this way as a regular citizen needing to report something.

11/28/2017 11:03:00 AM

I couldn’t agree more. I especially enjoy hearing desk officers tell citizens hoping to report a stolen car to go report it in the district it was stolen from because then the officers will be able to head right out and look for it. Hoping to just get their car back, they go drive elsewhere thinking there’ll be some sort of manhunt for their car. Let’s be honest; a lot of people on this job would working a deadend job if they weren’t on this job.

11/28/2017 08:39:00 PM  
Anonymous Anonymous said...

(Sorry SSC I forgot the name of the Restaurant. It was on the north east corner of Wells and Elm St.) When you walked in Milito had all the official portraits of every boss on the departmentThe one thing: the restaurant had the VERY BEST VEAL DISH ANYWHERE.

11/28/2017 01:52:00 PM

Orso, now go home and get your shine box...

11/28/2017 08:54:00 PM  
Anonymous Anonymous said...

Dingy corner bar reeking of cigarettes... I smell Sheehans!! Dance for me Spida!!

11/28/2017 09:34:00 PM  
Anonymous Anonymous said...

Anonymous said...
The pendulum swings both ways. Right now it is still swinging towards the idiot liberal side, but as the devastating results of their policies become harder and harder to hide, it will swing back the other way. People are not going to tolerate shootings and muggings and carjackings forever, with no recompense.

People are also becoming more and more broke. Healthcare premiums, housing costs, rising taxes, all of it is putting the bite on us. When people are scared about their security, they don't care much about kumbaya social justice. The generation after the idiot millennials is already being noted as being the most conservative since the Great Depression generation.

Eventually there will be a backlash. I'm looking forward to it, the parasites have gotten much too big for their britches.

11/28/2017 10:18:00 AM

___________

Keep dreaming. The changes are here to stay. It will only get worse. They will track you better and fire you for not taking police action. They will discipline you for not making productive use of your time. They are going to start cracking down on General Orders. This is not a movie or a child's fable. Supervisors will create work for you. But good luck with your dream. Let us know how it works out for you.

11/28/2017 10:07:00 PM  
Anonymous Anonymous said...

I couldn’t agree more. I especially enjoy hearing desk officers tell citizens hoping to report a stolen car to go report it in the district it was stolen from because then the officers will be able to head right out and look for it. Hoping to just get their car back, they go drive elsewhere thinking there’ll be some sort of manhunt for their car. Let’s be honest; a lot of people on this job would working a deadend job if they weren’t on this job.

11/28/2017 08:39:00 PM

X2. I work inside a fair amount of the time and agree. Just give them the report - much easier that way. But, I take issue with working a deadend job if not on this job. THIS IS A DEAD END JOB.

11/28/2017 10:19:00 PM  
Anonymous Anonymous said...

A Customer is defined as
"a person or organization that buys goods or services from a store or business"
Sorry - the people we deal with don't meet the definition of a 'customer'


Now, you might call them 'Clients'
"a person or organization using the services of...other professional person or company"


How about victims and offenders?

11/28/2017 10:25:00 PM  
Anonymous Anonymous said...

I know that customer service approach would definitively work wonderfully in 011.

Office: “ ...Here is your city citation sir. Unfortunately The law prohibits you from urinating and drinking on the public way...” “.. is there any way we can be of further police service to you sir?..”

Pookie: “....maaann...,fuck you! bitch ass twelves...” “suck my dick” ( as he crumbles and throws anov on ground)

Another satisfied customer.

11/29/2017 12:03:00 AM  
Anonymous Anonymous said...

Well...it can't hurt.

11/29/2017 12:27:00 AM  
Anonymous Anonymous said...

On the national level, touchy feely policing sprang up in the mid seventies from the federally funded groups like the Police Foundation and Police Executive Research Forum. PERF recently tried to debunk the 21 foot rule regarding our reactionary gap with edged weapons. Remember how instructor Jim Marsh showed the rule's validity in his classes? A recent Police murder in California also reinforced the 21 foot rule. The media buys PERF's bull that police should not murder knife wielding offenders. Hopefully the new DOJ will stop funding these knuckleheads.

11/29/2017 03:16:00 AM  
Anonymous Anonymous said...

I see that "Wacky" Gene is posting the information that he provided to the Chicago Tribune. I always wanted to know what stall on Maxwell Street he purchased his bad hair pieces?

Breaking News Story, Nov. 16, 1997
Police Supt. Matt Rodriguez resigned following revelations that one of his closest friends is a convicted felon and tax cheat. But the real pressure came from undisclosed facts linking Rodriguez's pal, convicted felon and tax cheat Frank Milito, to Pierre Zonis, a mob connected Chicago cop whose four year career was under the Superintendent's umbrella of protection.

The IPSN reported exclusively Oct. 20 that Zonis, a Chicago Police officer since 1994 who was named by the Chicago Crime Commission only days before as having crime syndicate ties, had been questioned in the investigations of the three prominent slayings having mob overtones.


At least two of the victims allegedly had dealings not only with Zonis but also ties to Milito.


Our sources allege that Milito may have used his friendship with Rodriguez to get the Superintendent to overlook Zonis' past, and to block the recommendations of the Chicago Police Department's elite Internal Affairs Division unit, members of which recommended that Zonis be terminated from employment.


Rodriguez had been named Police Superintendent in 1992. Zonis had been hired in 1994.


The three murders involve: The March 1982 assassination of Richard Campbell, found shot to death at an Amoco station in Des Plaines; the March 1986 murder of mob bookmaker Giuseppe Cocozzo, whose body was found in his car on a street in Evanston; and the November 1987 murder of prominent Amoco Oil Executive Charles E. Merriam, who had been shot after he had answered the door of his Prospect Heights home.

http://www.ipsn.org/milito.html

11/29/2017 05:42:00 AM  
Anonymous Anonymous said...

11/28/2017 02:50:00 AM

Yes, it was Lisa Madigan. May as well call it what it is.

And O’Shield tried to come back to the CPD but was thwarted by the then CPD Lt (now commander) put in charge of the CHA PD internal affairs when the city took over the CHA. The Lt was a bit too legit for the CHA.

Don’t forget how O’Shield may have been protecting the gangs while Cmdr of 15. The poor kid Dan Dofyn was killed across the street from the police station at a gang stash house and the Austin 7 case had ties to him.

11/29/2017 06:58:00 AM  
Anonymous Anonymous said...



Anonymous said...
(Sorry SSC I forgot the name of the Restaurant. It was on the north east corner of Wells and Elm St.) When you walked in Milito had all the official portraits of every boss on the departmentThe one thing: the restaurant had the VERY BEST VEAL DISH ANYWHERE.

11/28/2017 01:52:00 PM

Orso, now go home and get your shine box..

*********

Actually, the name was Orso’s.
Now you go home and get your shine box, too.

11/29/2017 09:05:00 AM  
Anonymous Henry Hill said...

Anonymous said...
(Sorry SSC I forgot the name of the Restaurant. It was on the north east corner of Wells and Elm St.) When you walked in Milito had all the official portraits of every boss on the departmentThe one thing: the restaurant had the VERY BEST VEAL DISH ANYWHERE.

11/28/2017 01:52:00 PM

Orso, now go home and get your shine box...

11/28/2017 08:54:00 PM

I got tired of mopping blood off the floor every time Tommy got pissed at someone, so the Donovan song about Atlantis is no longer on the jukebox. I'll put it back in for Rahm, though.

11/29/2017 02:44:00 PM  
Anonymous Anonymous said...

When "Wacky" Gene was in Narcotics he had Eddie Hicks working for him and he thought he was wonderful.

When "Wacky" Gene was in IAD he went out of his way to prove that Medzianowski was a great cop.

He oversaw the investigation over the tailor shop he was really after Ruckrich but when he saw Rodriguez there he thought it would be a way to elevate his mentor, Risley, into the top job.

"Wacky" also revealed informants of the Narcotics Section to the media because he thought he was always right.

Thankfully Daley knew what he was up to and did not elevate his mentor to the position of Superintendent.

11/29/2017 05:49:00 PM  
Anonymous Anonymous said...

This is what "Wacky" Gene is responsible for, article published by SCC.


Brother, Can You Spare a Dime?
Actually, a couple of million dimes:
A jury awarded a husband and wife $9.75 million in damages Thursday for a smear and terror campaign aimed at them after they accused a police officer of corruption while working as federal agents.
Jurors leaving the court scoffed at city officials' claim that they conducted an 18-month investigation of Miedzianowski but never interviewed Klipfel and Casali, and were unable to uncover evidence of corruption at the time.

The jury awarded Klipfel $7.75 million for violation of her rights by both Miedzianowski and the city. It awarded her $1 million for defamation of character by Miedzianowski while acting in his role as a city employee.

It also awarded Casali $1 million for Miedzianowski's violation of his rights while acting as a city employee.

Saltzberg said the city would have to pay the entire $9.75 million because Miedzianowski is believed to have no money. She said the couple's attorneys would ask the court to award them fees in the $1 million range.

From Channel 7's coverage:
Jurors deliberated for almost two days before reaching the decision Thursday afternoon. They listened to testimony from current police Superintendent Phil Cline and from the former head of internal affairs Ray Risley.
The couple accused Risley and the department of covering up Miedzianowski's illegal activity. And jurors believed them.

"It gets down to, Were we dealing with a crooked Chicago police officer? And was the system protecting him? It sure seemed like it," said Joe Karl, juror.

$9.75 million PLUS lawyers fees of another million. Cline and Risley sure looked good on the stand though, didn't they? Un-freaking-believable. Risley ought to be jailed for perjury at this point. And Cline? Well, one can only wonder what other surprises are going to come out over the next few years. Morale is in the shitter and events like this only drive it further underground. What with the SOS trial starting soon and at least one other scandal percolating in the background, we still haven't hit bottom yet.

11/30/2017 12:28:00 PM  

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