Dispatcher Missed the 10-1
For three fucking minutes:
If that doesn't work, the link is here.
If that doesn't work, the link is here.
We've been in fights where a single minute feels like an eternity. Three minutes? And there were at least two or three indications something was wrong. The dispatcher knew something was up, and dropped the ball.
Let's go Garry. Let's go FOP. Where's the fucking investigation? The suspension? The retraining and/or firing?
Let's go Garry. Let's go FOP. Where's the fucking investigation? The suspension? The retraining and/or firing?
Labels: officer injured
posted by SCC at 12:07 AM
185 Comments:
In the dispatchers defense.....
all you hear is walgreens. Sometimes what you hear on the speaker of a recording is more clear than what they hear in their headset. I don't believe they have access to instant review of audio from their desk like the burbs do. The burbs have systems that allow the instant review of any phone call or radio audio with the click of a mouse.
Fix the problem by giving them the tools needed to ensure our safety.
Ain't going to be nothing. You will be told shit happens.
hey lady... open up your fucking ears. Im not just talking about missing the 10-1.. that is evident. Pretty much everyone who came on the air in the first three minutes you had to ask them to repeat what they said. Which means a couple things. You are distracted by doing something else like reading or watching something else because you know you work on a very slow zone where nothing happens so you can zone out or you just dont care. You hear on two occassions someone in the backround yelling even though they get cut off. You acknowledge you hear something but ask twice if everything is ok. How about looking at your board. see what youve got going on and start checking on people at their jobs. Im not saying you should get fired because I love 90 percent of our dispatchers and it is VERY hard for me to criticize you right now but COME ON!! I know everyone makes mistakes. I make them all the time at work but we are talking about 3 minutes.. fighting for that long, shots fired at the police, copper getting disarmed and they tried to come over the air two or three times but got cut out without a real care from anyone on the other side of the radio.. take a long hard look at what happened.
To my fellow Officers, when a 10-1 is called just go!!! You don't have to come over the air and say you're going. Don't start asking for a bunch of info that no one has at the exact moment. Same for the dispatchers. Leave the air open for the Officers calling the 10-1. It never fails, as soon as one is called there is immediately nothing but clicks and broken sentences from everyone cutting each other out. 10-1 means everybody goes..,period. Stay safe brothers and sisters.
If the dispatcher missed the 10-1 so did I.Most officers listen to the radio as secondary information coming in. No others on the zone picked up the call as a 10-1. If the did they would be heading to that scene and asking for more info.
A Dispatchers job is to control the Zone. The Dispatcher should have done better.
Perfect example of citizens and security helping us. These officers were in harms way. Thank god they made it home to their families. My prayers are for them to make a speedy recovery.
Why does somebody always have to be fired?!?!?!
I must be missing something - first time I heard the cop say 10-1 she gave it out!!!
Sorry, SCC. I normally agree with you but the dispatcher did nothing wrong here. It was just one of those things that makes our job dangerous. Sometimes we can't get to our radios. Other things were apparently going on that could have been mistaken to be related to those brief, unidentifiable radio bursts. I hear officers all the time go down on traffic stops or lunch like it's a 10-1. You essentially calling for the dispatchers dismissal is wrong and you're reaching. It was just a bad scenario.
I had to use the link to hear this. What made it more dramatic was watching the clock while listening. I'm glad those guys are alive and ok.
yes, dispatch dropped the ball. no doubt about it.
However, this is 020, the slowest fucking district in the city! we have good dispatchers, and as good dispatchers. Should the not so good dispatchers work in 020's zone, or zones like 10, or 12?
Have to disagree she asked several times if anyone had an emergency all you hear is Walgreens. You had a Sgt asking for a search during this time?
Not quarterbacking here, just sayin that no matter what kind of call it is, if possible and you re in the area at least ride by to make sure everything is ok on other peoples jobs. Doesnt matter North, South, West, or downtown shit can fly ANYWHERE. We re all we got out here, lets make sure we go home in one piece. Glad officers will be around to fight another day
I also thought that my days of listening to dispatch recordings and writing reports in response to beefs was over when I retired but I had to write this one.
I was not there and do not know the whole story but to say, "The Dispatcher knew something was up and dropped the ball." is wrong.
Listen to the first three and a half minutes and learn something.
Recording starts and the single syllable that may have been "ten!" at 0:03 was hardly audible.
At 0:25 a garbled voice is heard to yell, "Walgreens!" She almost immediately says "Wait, does somebody have an emergency out there?" No one from the field responds, the air is clear.
"Wait" was she talking to another dispatcher or supervisor and interrupted that when she heard "Walgreens"?
She keeps the air clear and at 0:42 she asks again, "Does someone have an emergency out there?"
She keeps the air clear at 1:12 a voice not in distress is heard but it is not intelligible and she keeps the air clear.
At 1:27 a unit 19-Pauls a job and she quickly 10-4s it.
NO ONE by this time with almost a minute and a half of clear air has heard that unit call for on the radio call for help. They must have been fighting for their lives and citizens were standing around making cellphone videos instead of helping or calling 9-1-1.
More clear air follows then at 1:47 Dispatcher AGAIN asks, "Is everybody OK out there?" At 1:54 another unit gives a disregard to another job, no one is aware of the officers in trouble but the dispatcher has asked twice if everyone is OK.
At about 2:00-2:45 units are giving a disregard to a job and another is requesting a female for a search.
At 2:45 a breathless voice breaks in, can't speak and she asks again, "Is everyone OK over there?"
At about 2:54 breathless voice screams for an ambulance.
The dispatcher says, "You need the ambulance at a..." Cut off by voice screaming for a 10-1!
Dispatcher immediately says "We have a 10-1 where's the 10-1??"
The dispatcher guess that it is the job on Sheridan but finally the poor bastards who have been fighting for their lives all this time at 3:09 they finally get in, "WALGREEN ON CLARK! WALRGEEN ON CLARK! IN THE PARKING LOT"
Numerous units now flood the air as a request for a sergeant and a second ambulance come in. At this time I stopped listening and I don't want to write much more.
Again I hope the officers are all right and the bad guys are in jail or in the hospital or morgue.
These officers must have been fighting for their lives and struggling. There is something I often said at Roll Calls about situations like this; never mind calling 10-1, never mind your call Beat number, never mind describing who you are struggling with, just gut it, key the mike for a heartbeat and hold it, then in as CLEAR a voice as you can do it give your LOCATION LOCATION LOCATION. We’ll figure out the rest when we get there.
Finally, SCC I think you owe the lady an apology, otherwise she may have some undeserved hard times.
I'm speechless at how badly this went down. Headsets must roll.
The two P.O.'s weren't really giving any info, I do understand that they were engaged in battle, but if you want help one off them needed to get on the air and yell for it. It sounded like guys jerking on the radio which happens every night. And the 3-4 minute open keys that happen 3 times a night need to stop too.
Yeah...
A lot of stellar talent has been hired over the last 20 years as our "life line" at OEMC...
Remember...
Civilianizing Police dispatch was never about efficiency or saving money.
On one hand, it was about controlling how The Police worked the job and hunted bad guys.
On the other, it was about creating a haven for some of the "Make Believe" (M.B.) rev'runs to slide their congregants into a city job that doesn't require heavy lifting or being in harm's way.
Officer safety is a distant second consideration...
It all goes to hell when a priority job is turning bright blinky colors on that board.
Fuck that board.
Glad a Police Funeral wasn't the end result of this mess.
Nothing was done wrong. Stop the negativity. As soon as the dispatcher got a good location she called out a 10-1 multiple times. What more could have been done?
I get that the dispatcher may have "dropped the ball." However, every officer on that zone should have heard the same audio and not one single word of interest or concern from a sworn member for a potential officer in distress!!!! Since when do we wait for a dispatcher? Oh I get it...Not my job, not my problem. We are the only one's that can help one another. This a dangerous job and dont EVER forget that. Just put your cell phone down and look at the honored star case every time you walk into headquarters.
This particular dispatcher seems to be hard of hearing. You can clearly hear things she kept wanting to be repeated.
what was all the money spent on to get the gps into the cars so quickly by yours truly King Richie. It appears that the only time this gps works is to jam up a cop. But, the King Dickie said it was so we can know where you are when you need help. So much for King Dickie and his lies. Will the Feds do there their job for once and put the King and many members of his family where they should spend many years, a federal prison. This is getting ridiculous.
Back when I was still working I came home from work to find that our neighbor kids had a full fledged party in progress at 2300hrs kids were throwing bottles at cars fighting I was met by my neighbors and wife and asked to do something about it because they had called with no results I started breaking up fights but it was soon way more than I could handle I grabbed a phone ID myself and called a 10-1 I had to do this three times in more than 20 minutes [016] one car showed up a Sgt. who I asked WTF was going on I need help he said we just got the call for a teen disturbance he called for more cars who responded after it was over I went to the phone and asked to speak to the operator whose number I had already gotten told him I was getting my ass kicked and I was going to come down there and kick his ass he and his boss got a CR # on me and I caught a day for threatening him.......I found out who he was and we had many talks he lived in a district I once worked in and had friends there......
Old Time Sgt Here,every supervisor/officer who was working on this zone knows each other voices on the radio and we used to be taught to pay attention where officers were assigned nearby. At the very least the sgt could have ordered a radio roll call. Shame on everyone, Thank god the officers are all right
Listening to this rips into my heart. Be careful out there. Glad everyone is ok with no serious injuries. Great job under the circumstances. Retired 20th District P.O.
Really? Garbled transmission with nothing then dispatch asking if anyone needed help. Nothing, another half transmission with nothing understandable . An in progress call at the same time. Units stepping all over each other. Finally help on Clark is heard. Nothing more. Dispatch needs addy or cross street. Finally Caltalpa and Clark. 10-1 is called. Lots of radio screaming, really helps, lots of everybody screaming, really helps. I think you're off base on this one.
When things go to shit just put your location on the radio. We know what it means when you just yell a location on the air and nothing else. Everybody goes there. We'll figure it out when we get there but at least the cavalry is coming.
Just yell Clark & Catalpa, we come, we help, no waiting for calling a dispatcher with a beat number and trying to explain.
Just the location. Out it out there first.
Sounds like everyone missed it.
dispatchers are too busy texting and Facebook to give a fuk anymore
How was she supposed to know ? Be honest no person could discern what was going on until the officer finally was able to call the 10-1 himself.
White shirts dropped the ball. Getting paid big bucks to monitor the zone.
SCC: Listen to communications at other agencies and it's very disciplined with strict protocols. 98% of the time it's a pain in the ass. But that 2 % of the time it can, and has, saved lives. The banter and joking around livens things up from time to time, but it also makes the dispatchers complacent. Dispatching is not an easy function as it is. You can't rely on technology (radio identifiers,etc) to begin with. How many times has a dispatcher forgetten a car on a stop, or who's running what plate because they're distracted? Sometimes the process sets up the human for failure.
Technology will fail at the worst times. But you surely can't rely on technology without effective human interface and decision making. Training and re-training is very important after a critical incident, but sometimes there must be a fresh look at the process and system in place. A working group should be established that consists of dispatchers AND WORKING POs to identify best practices and come up with the best protocols. Talk to dispatchers who have lost officers and find out what works and what doesn't. Don't sacrifice safety for expediency ( dispatching multiple jobs at once, not calling out traffic stops, etc) other agencies with as many or more units on the air can do it,we can too with the right mind set. Perhaps a safety grievance starts the process . . .
Not much info given to dispatcher from scene.
No blame game here SCC. Sorry.
The only rules that apply are to the working street cop. I've said time and time again, that the quality of the dispatchers is becoming dangerous
.
She is horrible!!
Could she have done more, ABSOLUTELY!
But I won't condem her for what happened, she had another in progress going at same time and simultaneously tried to see if another emergency was happening. You wanting her drawn and quartered is a bit much. Training, sure we could all use more training involving life threatening situations.
It was very easy to miss, lets go easy on this. I think our dispatchers do a great job. Signed a veteran.
It was a second of "noise" that I didnt understand And the Dispatcher asked is every body ok out there? Other cars didnt catch anything and the radio traffic was kept up by the units as normal. The dispatchers cant read minds.once she or anyone was able to hear 10-1 she handled it ok. You always say dont second guess but here you are throwing the dispatcher under the bus for doing nothing wrong
How about training officers to stop screwing around on the radio as if its a mic for a stand up comedy show. You can turn on any zone and hear nonsense spewed by officers and supervisors on any zone especially zone 10. The blame should be shared equally.
Should someone ask if dispatchers working so much mandatory overtime a safety issue?
The brains start wearing down after many hours of work.
But who will ask unless the officer do like everyone else and file a lawsuit.
The officer in the end will have to make the call.
Being retired from the cpd this 10-1 appears to be typical. The dispatcher is not totally at fault. The unit that needed help was not articulating his location or the problem. Listening to the recording left me with that impression.
they all need to be re trained on rules of dispatching!THEY JUST DONT CARE!
Don't the radios have gps on them? UFB
Clearly heard "Walgreens" and the stress inhis voice. Then later heard emergency. Those 2 dispatchers are useless. The one talking is hard of hearing the other one is a know it all. God bless the injured officers.
It doesn't sound like she missed the 10-1..there was a lot of dead air in there, so it's not fair to judge the dispatcher on that. But, once the officers came on the zone, she did what she was supoosed to. She gave out the wrong address the 2nd time she called a 10-1, but I would hope that anyone who works in 020, would know where that Walgreens is.
That said, the department never should have civilianized the dispatchers. There are plenty of retired & limited duty officers who would love to have that job and do it a hell of a lot better than a lot of the current batch of dispatchers...
I agree that there are a ton of dispatchers who can't speak clearly, do not listen and have no common sense but that does not excuse the fact that we all carry radios and should be listening for such emergencies. We are all responsible for helping each other make sure we go home safe at the end of our tour. As policeman we become to complacent about paying attention to our radios. In this case, maybe someone could've recognized the voice calling for help and or knew the location of the Walgreens in your district. The officer clearly said "walgreens" (in distress) a minute into the audio which immediately should've given his fellow officers a clue as to something being wrong. With all the chaos in the world today, we better learn how to be more vigilant with things we have learned to take for granted. Thank god these 2 brothers are alive to continue to serve and protect.
Why is this on the dispatcher...? When the initial call came out, all you heard him say was "one" because he tried to talk over someone else. Second time was just "Walgreens", and then just kept saying 10-1. He never used his unit number, took forever to say an address, and couldn't get more than a word or two out. How is a dispatcher supposed to assume a 10-1 was being called out on this Officer's call? Sounded like no one knew what was going on for 10 minutes while the dispatcher tried to get information on what was happening. Had they done a radio roll call, it would've tied up the air even more and made it harder to get something through
Listened to the entire tape. Your radios suck just like ours in the north suburbs.
Worst then zone two.
Whoa, easy there scc. That dispatcher does a fantastic job day in and day out on that zone. I listened to the audio and I had a tough time picking out that 10-1 until the dispatcher did also. Sometimes shit just happens and you don't have to be like a ghetto star always looking to "fire" someone over it.
Suspend/fire the dispatcher over that?? Seriously? That was not a clear 10-1. All u can barely hear is Walgreens and what is she supposed to turn everything into a 10-1 when someone says "jewel" "marianos" "7-11" over the air? She tried to find out if there was an emergency. I think she did ok.
Off topic but no way to "bump" up previous political postings here.
Trib today shows that rahm is closing in on the magic number of 50% + 1 of the vote that allows him to avoid a runoff election.
Let's say that we are 9,000 strong in CPD membership. Everyone on the job is at least 21 yoa. Many have spouses, all had parent, many have siblings, most have friends:We are a large voting block.
Extrapolate the numbers your self using whatever criteria you wish.
Then there are the AFSCME or whatever their union is called. Far larger than ours and just as much in harms way as we with regards to pension issues.
Then there is the CFD. Don't know numbers but same formula as CPD can be used.
C'mon people!!!
VOTE!!!
I don't care who you vote for. JUST VOTE for anyone but rahm. Take him to the voting booth in April.
This is not a political message that sponsers a particular person so I don't believe it violates any SCC policy.
It is a non-sponsered message. DON'T Vote for rahm!
Make the little prick pay through time and effort even if he does eventually win.
Hope this isn't too lengthy for SCC policy.
Make that little cocksucker at least break a sweat!
Not to get of the subject, but what ever happend to the Comptroller that Ahmed guy that got a fake Mexican passport that worked with Rahm?
What IF??? No blame game here...
Dispatch dropped ball. I heard the loud 10.... But dispatch misses it. Sad.
She didn't sound half bad. If she was a Screaming Mimi we'd be hearing complaints about that too. Commander seemed only to care about whether po s fired shots. Lt shoulda been monitoring the zone. Thank God they weren't killed. Walgeeens dude totally stepped up to the plate!
Ah yes...my wonderful union brothers and sisters at 1400 W Madison.
/facepalm
Mandatory OT is part of the problem....Watches are covered by people that, in some cases; haven't had a day off in weeks.
The other problem is that there seem to be 220 Police Communication 2 and 144 Police Communication 1 Operators (not including the 3-1-1 and O'Hare, Midway and Fire Communications Operators). And 18 Shift Supervisors for the Police Dispatchers.
My question to the Manager of that department would be "what the hell was the shift supervisor doing during those 3 minutes, and where were the other zone watch standers at that time?"
And if the reason the Dispatchers couldn't hear was due to some PO stepping on the communication...someone needs serious red lining. And a day or two off without pay to think about proper radio etiquette.
Tonight is the FoP General Meeting at 7pm. Let's see what kind of bullshit Dean tries feeding us with this. My guess, he will act mad, develop fake tears, stutter a little and say he called and the dispatcher is Union and is being handled...then he will try to put blame on the 2009 administration.
"The retraining' ????
Re-education in special camps is only for the politically unreliable who need "hep" with their thought processes
You know, folks like PO in general & pretty much all ytz except democrat social fascists need time to work on their re-edumacation degrees
....and The World, will be a better place, and The World....lalalalalaaa
Just happy everything worked out and the Po will be fine.
Without knowing what happened I would of thought they were asking for help on Sheridan. With knowing that situation at Walgreens I was Pissed cus she should of investigated the yelling for help a little more
Garry still isn't at work. Code 83. Hes gone. He couldn't care less. Not been at work since he got married.
I'm going to have to disagree, for all of us in patrol the radios are a nightmare. Between open keys and people stepping all over each other this was bound to happen. Fortunately no one got hurt, but I don't think this was the dispatchers fault at all. Where were the officers supervisors? i know where all my people are when they have jobs. People are too busy playing on their iPhones with the car radio blasting. Turn up your radio and listen to each other. These radios are our lifeline, but useless if no one is paying attention.
Over worked, fatigued, double shift, distracted dispatcher?
Another Rahm effort to avoid hiring.
Which political hack is running the OEMC?
Is Rahm getting ready to add another $2 to the phone bill, to that dismal "state of the art" facility which way out of date two years after it was built?
This is on the Mayor and his Administration. Closing Police Stations and spreading Officers thinly throughout the city leaving neighborhoods unprotected and officers without backup.
After listening this this a few times I was shocked to hear Rahm the tiny dancer in the background saying that crime is at an all time low. Since 1950. You hear him say that were a peaceful city and then you hear Jessie and father Phony with the 3 different accents blaming the police for not showing respect to the Walgreens Offender. WTF CPD they should fire the Officers who were taking the Offender in custody. You violated his right to the five finger discount. He's entitled to take anything he wanted from Walgreens. Shame on you CPD. All Officers involved should be FIRED.
Just wait Till 10.5 Hour Days
......Lives will be lost
I am not familiar with the facts. He grabbed the cops gun in the parking lot? Did he run into the parking lot before or after the police got there? If he was detained inside, why wasn't he cuffed right away?
To my fellow Officers, when a 10-1 is called just go!!! You don't have to come over the air and say you're going. Don't start asking for a bunch of info that no one has at the exact moment. Same for the dispatchers. Leave the air open for the Officers calling the 10-1. It never fails, as soon as one is called there is immediately nothing but clicks and broken sentences from everyone cutting each other out. 10-1 means everybody goes..,period. Stay safe brothers and sisters.
I could not agree with you more. Just go and when on scene then determine if a slow down is needed. Too many guys talking on the air. 10-1 just go, and leave air open for the cops calling it if they need it.
This is the perfect point why someone needs to tell 1020/1070 to stay off the air. All this Sgt does is talk to no end because he thinks he wants to sound important. I am being serious, 1020 needs to stay off the air. Code shit dats it. If he was on the air talking and something like this was to happen he could be responsible for the injuries to some officer. It only takes one incident for a catastrophic event to happen.
1020 PLEASE STAY OFF THE RADIO, no one cares about your long drawn out speeches. Radio is needed for emergencies. THIS IS FOR YOU RAMOAN!!!!!!!!!!!!!!!
Sorry, SCC. I normally agree with you but the dispatcher did nothing wrong here. It was just one of those things that makes our job dangerous. Sometimes we can't get to our radios. Other things were apparently going on that could have been mistaken to be related to those brief, unidentifiable radio bursts. I hear officers all the time go down on traffic stops or lunch like it's a 10-1. You essentially calling for the dispatchers dismissal is wrong and you're reaching. It was just a bad scenario.
2/17/2015 01:16:00 AM
I agree with this post 100%
The Dispatcher was only going on the limited and garbled information she was provided. As a watch you should know where your friends are and their voices. My problem isn't the dispatcher,it's the 020th Dist watch being oblivious. In 8 hrs the most important thing you can do is just simply pay attention.
Don't sound like much to me. Trying to make a mountain out of this molehill won't work.
situations like this; never mind calling 10-1, never mind your call Beat number, never mind describing who you are struggling with, just gut it, key the mike for a heartbeat and hold it, then in as CLEAR a voice as you can do it give your LOCATION LOCATION LOCATION. We’ll figure out the rest when we get there.
2/17/2015 02:20:00 AM
Im a retired guy also for last 6 months. This is what I always told my rookies.
That dispatcher did a good job given the circumstances. No clear and defined sign of a problem but yet she was the only one who must have felt or heard something and made several inquiries. Estimating maybe 50 or more coppers on that zone, NOBODY else spoke up or advised. Individual coppers are sometimes tied up on jobs but where were the SERGEANTS ? A competent supervisor listens to everything and takes over if there is doubt. Not having that car logged on a job,probably no fault of the car itself, does complicate things but that is the nature of this job. Nothing is ever text book by the numbers. That is what puts the danger element in the job,you must do your best to adapt and overcome, and after 33 years, I have yet to meet the copper that I heard about all those years. The guy who can handle everybody , job and situation he encounters day in and day out. Level this and that holsters,on air roll calls,all good and viable thoughts but many times, shit happens and you do your best. Many times you do not succeed,look on the walls of HQ. She was the only one who even indicated a sense that maybe someone out there had a problem. She asked several times. Try sitting at that console and figure out where everyone of those 25 or 30 cars are at even though you only show 5 or so on a job. She did the best she or anyone else could have done. She, the outstanding walgreens civilian and assist cars made sure you're not standing in a line tomorrow wearing your dress blues.
I've had my ears glued to my radio for nearly 25 years, in districts in Area Four, and I don't detect any failure on the dispatchers part. Sometimes things get difficult out there.
Don't think she really missed anything. These people do a great job. Hey we all fuck up but I don't think that what happened here The dispatcher on our zone ask's a few times a day if somebody has an emergency if it sounds like someone is chasing or yelling. Most of the time though is some dumbass messing around on the radio. Also, when working on in 15 or 25 whoever fucks around on the radio all the time its not funny and somebody is going to get hurt.
This was a judgement call when the dispatcher thought she heard someone in distress as evidenced by her asking a few times if everyone was ok. If she wasn't sure she should have conducted a roll call of cars. I didn't like her nonchalant attitude. It is one thing to remain calm, it is another to seem disinterested in taking control of the situation.
I have heard better dispatchers and I've heard much worse.
The unit calling for help was not clear the first two times he tried calling for help. At 03 he said "10" nothing more. At 25 he said only "Walgreens" nothing more.
Yes, the dispatchers sensed something was up asking at 30 and 42 "Somebody got an emergency?" and at 147 "Everybody OK out there?". Considering that we have all heard people screaming into the radio when asking for lunch (1020), the dispatcher didn't have much info to do anything.
A very good dispatcher would check the location of all cars when she heard at 25 "Walgreens." The dispatcher may not of heard "Walgreens" because she had units repeat themselves regarding other jobs.
It wasn't until 310 someone clearly said "Walgreens on Clark parking lot hurry up."
The second dispatcher was wrong for asking at 318 "Walgreens and what other street?"
She should have just repeated "10-1 at Walgreens on Clark, 10-1 Walgreens on Clark" cleared the air and waited for units to respond and give her information.
Here's the training lesson. When you need help, key the mike and say 10-1 and the location, repeat it two or three time without letting up on the mike. If you can add your Beat number all the better. Just hold down the button and repeat the location over and over before letting go of the button.
Sometimes you don't know where you are when you need help. One time I was getting my ass kicked and all I could say was "give me an assist north of Ogden, north of Ogden, south of 16th, south of 16th..... give me an assist north of Ogden, north of Ogden, south of 16th, south of 16th " This covered a large chunk of land, but the troops found me. At the next roll call the Lt gave me beat map and told me to memorize it. At every roll for the next couple of weeks he quizzed me, "what streets are next to Spaulding" or "Is 19th & Homen north or south of Ogden?" The old time ball busters had their ways! I learned.
First of all lets thank GOD that everyone is ok. Secondly lets not blame the dispatcher for the whole thing turning to shit. We have a dangerous job and things can go bad in a heartbeat. Every copper on that zone missed it. maybe we should slide by the other officers jobs and let them give us a wave off instead of sitting at Starbucks. we are the only ones that can watch out for each other. It makes me sick to hear that citizens were watching and videotaping with there phones and not helping, What cowards.
Will the CLOUTED be in Danger?
PO be safe Patrol is the worst and the Clouted do nothing
Take your time and go home at the end of your tour.
24 Dist will be merged with 20 Right after the RhamBo Landslide in Feb to be followed by the New 10.5 Hour work day in Summer
Enjoy
Start rotating the dispatchers between zones. Some dispatchers are TOO COMFORTABLE.
Dispatchers have no fucking clue. Sitting pretty behind the locked doors of OEMC and we depend on them WITH OUR LIVES! Go down the list of beats for starters, what about fancy GPS? She needs to be fired, not even retrained.
"""all you hear is walgreens. Sometimes what you hear on the speaker of a recording is more clear than what they hear in their headset. I don't believe they have access to instant review of audio from their desk like the burbs do. The burbs have systems that allow the instant review of any phone call or radio audio with the click of a mouse."""" ******************wrong, they hear very much so clearly then we hear on our radios, thats why you hear a mumble on the field and hear dispatch respond and are left wondering how they heard it.
We're paying the price for Rahm's "efficiencies."
Mandatory o/t at 911 to paper over a dispatcher shortage...
VRI and other such o/t initiatives for CPD to paper over an intentional manpower shortage...
The Police manpower shortage is actually a lay-off...
Wipe the Rahm induced sleep out of your eyes and see the Fuckery for what it really is.
This is the malignant, misshapen, hateful little manling "sticking it in the cops ear" like he vowed to do as he was ramping up his first campaign.
You are ususaaly spot on SCC but I have to disagree on this one. Are you listening to the same tape that I just played ? We have to give the persons involved some slack on this one. Lets not be calling for each other's heads to roll so quickly.
If anyone caught it they should have told the dispatcher, but none did. Dispatcher heard a loud voice and asked around. Everybody but her and the involved officers went on like nothing happened. The dispatcher was not at fault. Plenty of other dispatchers to bash but not this one.
C'mon people!!!
VOTE!!!
I don't care who you vote for. JUST VOTE for anyone but rahm.
AMEN x2
Don't just blame the dispatcher. What about every P.O. that was working and should have been listening to his/her radio? What about any supervisor who is supposed to be monitoring the radio? Not one P.O. or supervisor heard any signs of yelling for help. or maybe they weren't paying attention either. Or maybe didn't give a shit about their fellow co-worker. Blame can go a lot of directions!!!
As soon as the dispatcher hears what may be a garbled transmission calling for help:
ALL UNITS STAND BY. UNIT WITH THE EMERGENCY. WHAT'S YOUR LOCATION?
2:20 AM is correct. In your clearest audible voice, state your LOCATION.
Anonymous Anonymous said...
Why does somebody always have to be fired?!?!?!
2/17/2015 01:04:00 AM
Shit...
Dispatchers should be glad they only get terminated.
Coppers can get disciplined, terminated, sued, indicted and/or put in prison for a 3 minute hiccup out of a tour of duty.
Oh well...
Can we get a "quiet room" in the districts for when we get a little stressed?
I heard the one at OEMC was nice.
It happens. She could have maybe checked everyone out when first heard screaming but who are we to judge someone else? We are acting like a bunch of civil attorneys deposing a copper. We have to make decisions that are hard in a quick amount of time. She didn't just blow it off. It happens. I feel bad that people are bashing her. Stand behind your dispatchers guys. Just like us they can make mistakes. Look how many coppers cut corners all day everyday. It's unfortunate but bad guy in custody, both coppers alive and everyone is ok. Everyone learns lessons.. That's what life is about. Instead of asking for her to be fired how about supporting her. Cops, biggest know it alls and hypocrites out there.
worst thing that happened in 025 is officers purchasing those personal radios. most of the guys are professional and use them as intended. however we have some tools that purchased them and are always on the air with bullshit commentary or the pervert guy making sexual moaning sounds. its gotten really old and I hope no one gets hurt while the idiots are playing on the radios. typical 025 inbred nonsense.
how about some blame on the civilian assholes who didn't do so much as call 911 as they watched the fight?
The dispatcher did nothing wrong
Garry still isn't at work. Code 83. Hes gone. He couldn't care less. Not been at work since he got married.
LOL
>>>Anonymous said...
Start rotating the dispatchers between zones. Some dispatchers are TOO COMFORTABLE.
2/17/2015 10:48:00 AM<<<
WRONG!!! You are very inexperienced and I go back as far as having to call PO-5-1313.
Dispatchers need to get to know the P.O.s on the street AND the streets themselves and trouble locations.
The old system where the it was a 3-P.O. dispatch team with the man on the radio in the middle and the two call takers on ether side was the best for its day. The P.O.s got Detectives pay, had to pass an exam and were often from the areas where they dispatched so they know they P.O.s on the streets.
No way should we slide in dispatchers that don't know us the learning curve was very steep. When I left the regular Zone 10 Midnight Crew like Lupe and Kim were the best and I wouldn't want anyone else.
The problem is that there is a history of big time fuck ups by dispatchers on zone 11- with the exception of cc, she does an outstanding job. Many many times I've gone down on t stops and gave my location in clear spoken English, but the dispatcher would put me down on a completely different area. Same occurrence with lunches, on views, and not just myself, with other POs as well. I would hear officers give their location and then the dispatcher would put them elsewhere. Half of them cannot speak proper English let alone pronounce the names of streets. I've said several times that someone would get seriously hurt or worse because of this type of negligence. You are dispatching and communicating with police, not bus drivers -- I don't care what zone or district, you should have people that are qualified to handle emergency radio calls. Not clowns that are yapping about their nails and boyfriends and whatever other bs they cackle about in between keying their mics. Plus the fact that we have NO COMPUTERS in any of the squad cars, which would help us to look for our own and not have to rely on and tie up the radio which only adds to the problem.
2 armed robberies by rahm Emmanuel's house again. Don't worry he won't per sue the criminals is a families issue, according to him.
I notice that the comments above all come from the same person...."Anonymous".
1. Protect yourself and your partner at all times.
2. Put yourself down on stops.
3. Back EVERYONE up!
4. If you're enroute to a 10-1, STFU! The air NEEDS to remain clear.
5. If the OFFENDER (to be read "asshole") is in custody and contained, DISREGARD is the proper advisement to the zone.
6. Once the SGT is on scene, let them control communications with the zone, unless something else steps off. This action reduces confusion (like cars racing to another address).
FINALLY...Stop Monday morning quarterbacking. These officers were fighting for their lives. The dispatcher did her job just fine. I didn't hear any POs either saying they heard a 10-1 either.
And my thanks to the citizen who helped those officers return home alive.
J. Allen, 3rd watch 20th District
Dam, u guys are just like the hood rats. Always gotta look to fire someone right away. We have the luxury of knowing that we're listening for a 10-1 and still I can't pick it out until toward the end when the dispatcher does. This is exactly what we complain about the citizens doing to us. Monday-morning quarterbacking from the comfort of their couch. Well here all u guys go doing it to her for something that isn't deserved. No reason to make her feel bad over this. She did a good job.
The dispatcher did her job just fine. We need to learn to speak clearly and hold down our key.
These two are two of the best on Zone 11. She did nothing wrong. A supervisor on the scene should have take over the scene and air. 2030 finally did that. There are at least two Walgreens on Clark Street on Zone 11 that I know of. A problem on Zone 11 is that they frequently get little snippets of radios transmissions like that all the time. Most of it is from radios getting inadvertently switched over from Zone 10.
18 year spent on Zone 11.
Should be a suspension minimum! Did she hear the coppers?
On another note rahm says we have enough police, wont fund the pension he cannot even protect his own homefront,first his kid now this 2 more! Disgrace rahm,maybe you also besides hiring more police you need to clean house on exempts cpd,instal of shuffling the deck, "change we can believe in!"
http://www.chicagotribune.com/news/local/breaking/chi-rahm-emanuel-house-robbery-ravenswood-north-center-20150217-story.html
I am a civilian, and I listened intently to the tape 2x's. The dispatch women did nothing wrong. She was Motherly, calm, and very collected. She did the very best she could, with the info allotted her. I am notorious for putting people down, if need be, but in regards to this situation,I no complaint what-so-ever.
From what ive heard and read about this incident. Initial officers were waved down by walgreens security with this disturbance. It seems they never let dispatch know that they were at walgreens. They were not down on this job so it was not on the dispatchers board to reference. Added to the fact that there seems to be a battery in progress call that was the current 1a job in progress that numerous officers get on the air to "slow down" which adds to the confusion. There is the "walgreens!.." blurb that gets on the air but dispatcher has no reference to a walgreens job on her board. But she does go with it and inquires if there is a unit with an emergency out there. No sargeant or other astute pos pickup on this garbled transmition nor the tail end of the garbled "-1" transmission at the beginning of this recording segment to alert the zone of any trouble either. I dont think the witch hunt or monday morning quarterbacking is necessary. She did an adequate job considering the circumstances.
To be fair, there are two Walgreens on Clark on that zone.
There are a WHOLE LOT of terrible dispatchers working at the OEMC. Much like many of the public jobs the hiring is very flawed.
They are much better off saying nothing at all sometimes than attempting to relay things that have already been said on the air.
There is a dispatcher on zone 9 that sounds like he has a mouth full of dicks that screws up even the most basic jobs. He has been caught several times NOT running names and telling officers "clear no record on file." This has happened when in fact the offender HAS a warrant!!!
Don't get me wrong there are some exceptional dispatchers like Carla, Mike, Karen, and Annie to name a few, but the bad ones are extremely dangerous.
Anonymous said...
To my fellow Officers, when a 10-1 is called just go!!! You don't have to come over the air and say you're going. Don't start asking for a bunch of info that no one has at the exact moment. Same for the dispatchers. Leave the air open for the Officers calling the 10-1. It never fails, as soon as one is called there is immediately nothing but clicks and broken sentences from everyone cutting each other out. 10-1 means everybody goes..,period. Stay safe brothers and sisters.
2/17/2015 12:32:00 AM
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
I can't agree more!!! The use of radios by many on this department is absolutely TERRIBLE. The dispatchers are one thing but some folks just don't have a clue.
NO reason in the world to come on the air during a 10-1 until it is time for a slow down and or a disregard.
Let the officers that NEED it have the air. It should be safely assumed that anyone and everyone nearby and available is dropping everything and enroute.
It should also be clarified what the criteria for a 10-1 actually is, this is a prime example of an actual 10-1. A 10-1 is not some fight outside a school, or a people standing in the street. It is for an attack on an officer, and officer in trouble, not Tom, Dick, or Harry not getting along.
A "slow down" means that cars are still helpful but nobody get hurt.
A "DISREGARD" means exactly that, turn off the lights and go back to what you were doing if you are not on scene.
Way too many people getting hurt or putting people at risk by not paying attention to simple communications.
I made a general comment about dispatchers before, and this dispatcher wasn't terrible but certainly wasn't great. Any communication emergency or otherwise should be short and quick. If you are lolly gagging on the air it may very well cut off someone that needs to transmit. The whole zone doesn't need a 5 minute dissertation about your 19P, code it and move on. Use the PDT as much as possible to avoid congesting the zone.
Nobody on the zone heard anything more than the dispatcher. That's why nobody else got on the air. Listening to this audio at later time is very convienant. Now go to your car start talking to your partner, put the heat up full blast (it was zero degrees) and put on your favorite radio station. That's why nobody heard it. All that going on and it was very unintelligable. Doing roll call takes forever for both districts. Why trample out anybody trying to get on the air. Furthermore, dispatchers are constantly asking if there's an emergency on the air. 99.9% of the time there is not. It's people foot chasing or car chasing and get on the air but then bail on it without informing anybody what's going on. We hear it all day and so do the dispatchers. A lot of time it's officers on the wrong zone. I believe there is a walgreens on Clark in 024, 020 and 019. It's the job we do. Stuff goes bad. No further stuff was put on the air cause there wasn't any to put on the air. Second person was not an offender and maybe not even a witness. 7 police officers arrived on scene the second he said Catalpa. That's when it was over and the slow downs began. Heal up guys, you stayed in the fight and your alive because of it. Bad guy was not the ordinary bad guy. Sorry for the long post but the dispatchers did the best they could do with what they had. The dispatchers do roll calls when they need to, they do not have to be told to. I've heard then many times. As gut wrenching as it was it was best to search for any officers in sight and keep the air clear.
Was this on-view or were they on a job?
As someone said, you know the voices on the radio--you also know the usual trouble spots.
If there is a call somewhere it's in the back of your mind that a unit is there.
We don't hit light poles for help anymore so everyone should be aware of what's going on over the radio.
RHAM wants a MANDATE Not a RunnOff
Watch if no run off he will claim a MANDATE to do Whatever he wants
Get ready for the taxes and fees
this chat about the 1o.5 hour days is just child's play
It's clear she has a problem hearing things,it's also clear she appears distracted,is it a crystal clear 10-1? No,however it's clear a po is in distress and not asking for a name check,when the the po said walgreens,his voice was clear,he needed help,no other po on the zone,his zone,said anything or even asked the zone if someone had a job at Walgreens,I work on zone 6, 3rd watch,no doubt in my mind our dispatchers would of handled it much better,glad po's will be ok,maybe dispatcher can get her hearing checked on her rdo.
The worse thing was officers failing to give out where they were in a timely matter. Im getting sick of bad radio etiquette. You're all committing suicide out there!
To my fellow Officers, when a 10-1 is called just go!!! You don't have to come over the air and say you're going. Don't start asking for a bunch of info that no one has at the exact moment. Same for the dispatchers. Leave the air open for the Officers calling the 10-1. It never fails, as soon as one is called there is immediately nothing but clicks and broken sentences from everyone cutting each other out. 10-1 means everybody goes..,period. Stay safe brothers and sisters.
Spot on!
While I don't think the dispatcher should be fired, this is an epic failure considering the half a billion dollars spent on the OeMC center and GpS in vehicles. As one who has spent 25 yrs working the street, not inside but on the street I can say that when you hear a loud/yelling "10" it's usually a copper who is acknowledging a job, or calling for help. When you don't hear a 4 or a 1 your ears perk up. Now when the very loud " Walgreens" is shouted/yelled on the radio is when one must put 2 and 2 together. The dispatcher should look at the high tech screen in front of her and look for the car blip in front of a walgreens on the map of the screen (she should know where all the walgreens are at in the dist) from the high tech, expensive, GPS in our vehicles, and call that beat number and ask for a response and if none send a car to check on them. Clearly she believed there was some type of situation/emergency going on. You hear a loud "10" followed shortly after with a loud "walgreens" you MUST assume a emergency exists. Look at the screen, look for the GPS blip in front of a walgreens , identify the bt. Car, call them, no response, then send a car to that location. Now as far as the supervisors go, they failed as well. A sgt. or Lt. (If they had one working) should have directed the dispatcher to look at the very expensive high tech screen in front of her and look for a car near a walgreens in the district ...... Just my 2 cents worth, yes things happen and can get terminal very quickly, sometimes we get complacent but as far as the story line that GPS is for our safety, no way, it's only there to hurt us not help us as this situation clearly demonstrates. Be safe, and remember if you get out of the car you have to be prepared to go all the way, so when you get a hand waver just take a couple seconds to let the zone know where you are......
Can't hang the dispatcher on this one. Every supervisor and P.O. on that zoned missed it as well. If you hear someone in trouble and the zone misses it speak up, ask, start rolling to the last holding offender call at Walgreens you heard. Don't ask for a female or 19P. There wasn't a lot to go on this is a ridiculous Monday morning quarterback rant. It was hard to pick up on unfortunately that's one of the dangers of our job not everything works as it should like yelling for help and being perfectly audible. Just be glad the officers are ok.
Agree with previous poster, if you hear a 10-1 just go. Don't need to tell dispatch....she should have held the air, agreed. But how many times do you hear people playing clips from movies or yelling for their life for lunch or a call back. We are too blame too, we need to tighten our s**t up on the air. Your jokes may be funny now but you may just be walking on someone fighting for their lives.
Way out of line this time. No fault of the dispatcher.
Sitting pretty?! You haven't seen any of these slobs have you?
They hate the police and each other. Don't ever think they have your back.
I love the comment blaming the sgt.
Like they had absolutely anything to do with it. U guys are insufferable.
http://www.gofundme.com/mls0yo
Hey SCC. Here is a 10-1 request for a cpd detective who lost her house and dog in en electrical fire.
Normally you're dead on, SCC. Not this time. We have the benefit of listening to that audio KNOWING what we're listening for. Not so in real time. I think the dispatcher managed the situation using the information she had. She repeatedly asked if someone out there had an emergency. Could she have done better? Absolutely. Asking officers to repeat themselves time after time is not good. She also never put the 10-1 out over the Citywide. But saying that she should be fired is a bit extreme. We could all learn something from that audio---dispatchers AND coppers.
With that being said, I'd like to give a shout out to the guys and gals who call it out for us on Zone 6 every day. Plenty of times they've identified us by voice alone and sent help coming because they know the districts, the officers and our habits. God bless them for the excellent job they do.
from the Sun Times endorsement of Mary O'Connor 41st ward -She’s a strong ally of the mayor, which is a plus for Chicago in the upcoming pension reform battles.
Doesn't sound like of friend of any of us to me.
"""all you hear is walgreens. Sometimes what you hear on the speaker of a recording is more clear than what they hear in their headset. I don't believe they have access to instant review of audio from their desk like the burbs do. The burbs have systems that allow the instant review of any phone call or radio audio with the click of a mouse."""" ******************wrong, they hear very much so clearly then we hear on our radios, thats why you hear a mumble on the field and hear dispatch respond and are left wondering how they heard it.
you are wrong... I speak from experience. Headsets are not perfect. Radio transmissions coming through repeaters can differ in clarity. Sometimes what you hear on your radio is not what the dispatcher hears in the headset because many repeaters pick up on many radios. You may have heard it well, but the dispatcher may have heard a combination of transmissions from someone who may have keyed up their mic at the same time.
The Dispatcher did everything right. When everyone has the ability to monday morning quarterback the tape, you get a hundred opinions on what should have been done. There were probably 50 PO's with radios that night? How many of them hit the button and asked - Squad, does someone have an emergency?
We all know the radios suck. The city had a better option, but chose to stick with technology from the 50's. They also have the capability to transmit an identifier tag to the zone every time someone hits the button, and there is no good reaaon why they haven't been programmed to do so. Stop blaming the damn dispatcher.
(OT) Now isis terrorists are going to invade Italy! This would be a bad B movie if it was not true! What is obama doing for allies, besides taking stupid childish selfies? Is he protecting the United States, sorry bad question of course not porous boarders!
http://www.thedailybeast.com/articles/2015/02/17/italy-fears-isis-invasion-from-libya.html
How did you miss the investigative report on NBC5 news on 11FEB15 about CPD??????
How did you miss the investigative report on NBC5 news on 11FEB15 about CPD?????? Would make a great post about the clouted
The dispatcher didn't miss anything, in my estimation. She was aware immediately that there was something going on and asked if there was an emergency and if everybody was ok, several times.
It wasn't until the 3rd time that they called for help from the Walgreens that you could distinctly hear him say "10-1", and even then it wasn't apparent where he was at.
Heat of the moment, no info coming in until toward the end of that 3 minute mark you referred to but the dispatcher still attempted to find out if everybody was ok. Not sure you can fault her.
You cant blame the 3rd watch supervisors, they're all in the station hanging out at the desk or in the supervisors office. They never listen to whats going on anyways
Slightly O.T but a simple fix to this if the technology is out there, would be to have radios that we have to enter our star and beat number at the start of the shift just like logging onto the PDT, every clip of the mic would pop our info to the dispatcher, not foolproof but could help ? Not gonna knock the dispatcher on this one.
My comments on this matter were left earlier, again glad the officers are unhurt and I wnt to see the video if available.
As long as it was brought up is Rahm and McNumbnuts trying to do more with less, cutting corner$ by overworking Dispatchers with mandatory overtime. No training and no pension* costs.
Coppers are coming to work tired because of VRI and CTA and all the other things that rob them of their rest. But they don't complain because it puts their kids through school and pays for new cars.
With Dispatchers it's the same thing and one union doesn't want to step on another union's toes until someone gets killed. That has almost happened more than once.
Truck drivers and pilots are limited to how many hours they can fly or drive. Rahm wouldn't want a labor controversy right before an election. Isn't that right Dean.
*In the NYPD Overtime is pensionable, cops in their last year become supercops and spike their pensions by running up a ton of overtime.
There is a dispatcher on zone 12 and she is absolutely 100% pathetic. You state your beat number and she fucking gets that wrong. You state where your street stop is: "1552 N. Long and she puts you down at 5500 N. Long". Big fucking difference. But she does that shit all night long and gets away with it.
Weapon retention is the bigger issue here.
Nothing unusual about the way this went down. Dispatcher not at fault. Shit happens. Open keys happen not always an emergency. We do have some horrible dispatchers at times but not in this case. I've worked 20+ years on west side and I've heard a lot worse.
After the shameless pandering the Sun Times did with a front page picture of a smiling Rahm and the "Why you should vote for Rahm", that criminal carpetbagger is till shy the 51% he need to win. All that help and he is still out of it.
He is unlikeable. He is beatable. He is giving away our lakefront park space and giving it to his millionaire donors.
Get out the vote. Force the run off and then vote for the other guy. If this thief gets in, we are stuck with him for life. No one else wants him.
Anybody but Rahm!
the only person to blame here is the city of Chicago and its police administrators. That orange button on your radio is a emergency call button, its similar to the emergency button on the computer. The city refused to purchase this option, the radio also has GPS but the city did not purchase this option also. It goes to show you what the city thinks about your safety!
They know the radio that keyed up! They should have cleared the channel until the officer was located.
A few things are going on here. The initial call for help was hard to discern, the officers on the street weren't picking it up either. But once it was established that there was indeed a 10-1, the dispatcher needed to control the air, repeat the pertinent info like the plate number and the address. The dispatcher should have tried to pull as much info out of the officers on scene as possible. A waste of precious air time is to keep repeating "slow it down", no one should slow it down to a 10-1 in my opinion. (likewise, PO's quit saying you're going and just go.) Officers, log onto your PDTS and don't disable the GPS, and always know your location at any given moment; it can save your life!!! Your radio is your lifeline. The most important thing is to go home at the end of the day.
Although there are some excellent civilian dispatchers, I believe that they should still have some Police Officers as dispatchers....PO's bring a different perspective to dispatching that civilians just have not ever experienced. (Light duty or pregnant POs would be very valuable at OEMC.) Stay Safe Officers!
In Champaign County, all Officers have an :"oh shit" button on the radio. It sends out a tone, and then opens the channel up for 30 seconds. It sounds like CPD needs to get this type of radio. I honestly do not see where the dispatcher caused a problem.. she kept asking for anyone to see if there was a problem, if Officers had been aware of what their fellow officers were doing, perhaps, as been mentioned, someone could have drifted to the call....It was a shoplifter in custody.. and has been pointed out in this blog. Every call you go to involves a gun.
Yours.
Sometimes you don't know where you are when you need help. One time I was getting my ass kicked and all I could say was "give me an assist north of Ogden, north of Ogden, south of 16th, south of 16th..... give me an assist north of Ogden, north of Ogden, south of 16th, south of 16th " This covered a large chunk of land, but the troops found me. At the next roll call the Lt gave me beat map and told me to memorize it. At every roll for the next couple of weeks he quizzed me, "what streets are next to Spaulding" or "Is 19th & Homen north or south of Ogden?" The old time ball busters had their ways! I learned.
That Lt did a good thing by making you memorize the beat map and quizzing you on it.
Glad all are ok but as others have said, no other officers caught on to what was going on in the beginning, and the dispatcher asked several times if people were ok. Whoever was at the Sheridan job had no clue and kept talking about their job. Hopefully all will learn from this that just shouting 10-1 isn't going to be enough to get help unless someone picks up on who you are and where you last were.
One of the first thing my FTO did 26 years ago was took me to 11th and State to meet our dispatchers. He reminded me they are our lifeline and while at that time they were all officers, the current dispatchers care just as much about the officers they serve day in and day out. I hope this doesn't turn into a conflict because I don't see where I can find fault with this dispatcher anymore than the other officers on the zone that didn't pick up on it any sooner.
When a unit comes on the air and is not readable and continued attempts have failed to make contact, a seasoned veteran dispatcher will start a car check off , I realize this takes time but when a unit identifys itself but not its location that is when the dispatcher can gps or send cars to the job location.
"Start rotating the dispatchers between zones. Some dispatchers are TOO COMFORTABLE."
2/17/2015 10:48:00 AM
...and still will NEVER learn the streets.
"Ridge" becomes "Ridgeway."
Dispatchers should be older/ret. police officers who spent years in a district, know that stack a dumpsters behind 5009. W Whatever, "they always shoot from back there, be careful."
Only in Clouted Shitcago could we hire and promote the incopetent
She may not have done anything "wrong" but I'm glad she's not my dispatcher. She doesn't sound very competent or interested in her job.
This was not a job the officers were dispatched. They were going to Walgreens (like we all do) to pick up something and the offender was followed by the store manager into the parking lot for the retail theft. The store manager saved their lives by hitting the gun as it was discharged and the magazine came out so no more rounds could be released. The officers are very luck to be alive. Stay Safe!
If it was so clear another PO/white shirt would have heard it and knew something was up... and asked what the hell is going on. But it wasnt.
And firing isn't the solution to everything. Chill the f out SCC.
Hair Gel
Wow!
Lots of confusion!
As a sailor we leave info on destination? ETA, Course and check in when we get there?
Shouldn't location already be known since you are answering a call?
Officers, dispatchers and people in general have their heads stupified by Facebook and texting. Dangerous combination with Police work.
My Prayers and Thanks to Officers. Look out for each other.
A Sailorette, not police, very obvious
Have been gone many years but back in the day dispatchers at 11 & state were CPD many working the zones from which they came .They knew the area and had a sixth sense,which helped many street officers.Great for officer safety!
OT:
http://www.msn.com/en-us/news/crime/exonerated-man-files-dollar40-million-lawsuit-against-northwestern-university/ar-BBhGnRr
this is great!
Badass Shirt!
http://teespring.com/bleedblue
Off Topic but Something Else OUTRAGIOUS
I wondered if this could be true it came from a website that I would question. Then he next email I got was a sale on .556 AMMO saying, "Stock up now before you can't but it anymore."
If you own an M-4 or any weapon that fire 5.56 ammo go buy some NOW even though the price has already jumped.
"Last Friday, Obama’s Bureau of Alcohol, Tobacco, Firearms and Explosives (BATF) dropped a bomb on gun owners.
BATF announced a proposal to ban the manufacture, sale and importation of M855 ball ammunition, a common type of ammunition used in AR-15s.
By proposing the reclassification of M855 ammunition as “armor piercing” and not “primarily intended to be used for sporting purposes,” M855 would only be available to government agencies.
Within hours of this announcement, the price of M855 ammunition skyrocketed, and by the end of the weekend much of it was sold out across the country.
Along with their proposed ban, the BATF announced that comments on this ammo ban would be open to the public for 30 days. "
We won't be able to get practice ammo but ISIS will be able to get all they want.
Many people complain about the people who work at the academy. But we train recruits and veteran officers in officer survival. We teach tactics and radio communications.
Stick to your training people.
NOT ONE PO heard the distressed "Walgreens!" at the 30 second mark. Fuck blaming the dispatcher! The POs working should have picked up on that. Our only job is to make sure we all go home at the end of the tour which means LISTENING TO THE FUCKING RADIO to know when someone needs help.
Hm. Well, I certainly heard "walgreens" early on, BUT... I was listening for it. NO ONE in the field said anything after that either. In a perfect world the dispatcher would have recognized 'walgreens" or a supervisor would have recognized "walgreens" and units would start checking around. Hell, maybe someone would have called 911 before the 3 minute mark. Also, this is the SLOWEST zone I have ever heard in my life, so maybe folks up there just aren't used to stuff happening? I will say that as soon as the 10-1 came out, it was sorted out and help was sent quickly. Sorry SCC, this was just a bad day at work, nothing more....
Check this out ..... Northwestern being sued for framing a guy via the Innocence Project
http://news.yahoo.com/exonerated-man-files-40-million-lawsuit-against-northwestern-202319952.html
she didn't miss anything. you're way off base here.
"...Oh well...
Can we get a "quiet room" in the districts for when we get a little stressed?
I heard the one at OEMC was nice.
2/17/2015 11:08:00 AM"
There was a "Quiet Room" in the new 10th District Station. It was kept locked and had the most uncomfortable upholstered small couch and chairs ever so it was never used.
Pena made it into an office.
All this technology and we still can't figure out if an officer is being KILLED!
Yet run a RD # on the puter about a clouted person and IAD is all over it!
I know IAD is not real Detectives they are untrained clouted who volunteered.
GPS in squad cars tracked roadioes and the city still wants to claim that it is a dispatchers fault.
the officers involved need to stand up for themselves.
Many people complain about the people who work at the academy. But we train recruits and veteran officers in officer survival. We teach tactics and radio communications.
Stick to your training people
*****SIGNED 6 yr wonder or wait My Daddy was a LT or the Gym guy that's been inside for over 12 YRS
Stick to your CLOUT
Anonymous said...
Have been gone many years but back in the day dispatchers at 11 & state were CPD many working the zones from which they came .They knew the area and had a sixth sense,which helped many street officers.Great for officer safety!
2/17/2015 09:17:00 PM
Oh yeah? Like the unintelligible Frankie DeJesus on Zone 3 in the mid-Ninties? Or the gal who they made blow the machine around the same time period? OEMC was a prototype for call-back for Section 8 's as well. Get off your high horse, half-wit.
"NOT ONE PO heard the distressed "Walgreens!" at the 30 second mark. Fuck blaming the dispatcher! The POs working should have picked up on that. Our only job is to make sure we all go home at the end of the tour which means LISTENING TO THE FUCKING RADIO to know when someone needs help.
2/17/2015 09:58:00 PM"
That sums it up along with situational awareness.Know your location so when shit hits the fan & you need to call the cavalry, they can find you in a hurry...
To: 2/17/2015 06:37:00 PM
Nothing wrong with giving out your location like that when your brain locks up in a fight. Sometimes it seemed like our help found us easier this way. I also got in the habit of giving locations of what side of the street or corners we were on. You get sick of transports passing you by, and if the fight started it was easier for them to find you on a crowded street when you were in plain clothes.
"There was a "Quiet Room" in the new 10th District Station. It was kept locked ..."
2/17/2015 11:52:00 PM
Gotta beat on the door until leave dual bloody fist-prints and scream down the hall to get in?
Inside should be sand-filled steel drum to clear weapons, punching bag, 5-gallon plastic bucket of Valium, fridge fulla icy-cold Dortmunder, really loud Marshall Tucker music, and free "courtesy phone" to call complementary police car to get home safe to those who matter...
Like you say, "made into an office."
"Sometimes you don't know where you are when you need help. One time I was getting my ass kicked and all I could say was "give me an assist north of Ogden, north of Ogden, south of 16th, south of 16th..... give me an assist north of Ogden, north of Ogden, south of 16th, south of 16th " This covered a large chunk of land, but the troops found me. At the next roll call the Lt gave me beat map and told me to memorize it. At every roll for the next couple of weeks he quizzed me, "what streets are next to Spaulding" or "Is 19th & Homen north or south of Ogden?" The old time ball busters had their ways! I learned.
"That Lt did a good thing by making you memorize the beat map and quizzing you on it."
2/17/2015 06:37:00 PM
Yo. Never forget the guy who said, "Keep asking yourself as you drive along. Where am I now?"
"North alley of Shitville just west of Crapland."
Keep a plain old paper city map around, folded out to your area, and glance at it now and then.
Another trick is to print out just a list of streets for the pocket.
CENTRAL
LUNA
LINDER
LOTUS
LONG
Like that.
It ain't cheating. This city is about nine miles wide and 27 miles long. Born here, and still can't remember ever single street name. No one could.
She didnt sound that bad. Can anyone say they know conclusively whats going on there from this clip?
This is a phenomenon which happens in slow districts. Where everyone HAS to get on the air to say they're "going" just stay off the fucking air and go!!! EVERYONE should do a mandatory 5 years in the ghetto, including supervisors. And I dont mean on the desk or caps....
I don't believe the dispatcher was wrong! And before you loose your minds, several officers obviously did not hear the '10' nor did they pay attention to 'Walgreens'... and they continued talking on the air. The asshole in this case is the offender!
everyone needs to carry a taser as a back up! sometimes we are in situations that we may feel could get a little hairy but we obviously are hesitant to pull out our firearm to shoot an unarm man to avoid another ferguson. But remember action is faster than reaction so even being prepared is sometimes to slow. especially against a ex military guy.
I disagree. I don't think she dropped the ball. Everyone on the zone heard the same thing as she did and people were still coming on the radio. She did a good job with what she had. I am glad the officers are okay.
Maybe the Chief of Patrol can take 1020/1070 "the Legend" off the streets and away from the radio, and place him at equipment and supply. This fool loves to hear himself on the radio and does not know when to shut up. All that is needed is a code and not a long story from start to finish. Several sgts have told him that he talks excessively on the radio and he needs to curtail it. His response is that his Lt and Commander tell him that he is doing an excellent job. No you aren't, they tell you that because you have low self esteem and need a lil morale boost now and then.
Just shut up and retire already 1020/1070.
PS, did you pass that FTO test before they made you merit sgt?
Anonymous said...
NOT ONE PO heard the distressed "Walgreens!" at the 30 second mark. Fuck blaming the dispatcher! The POs working should have picked up on that. Our only job is to make sure we all go home at the end of the tour which means LISTENING TO THE FUCKING RADIO to know when someone needs help.
2/17/2015 09:58:00 PM
I agree with the above comment.The dispatcher is the least to blame
Anonymous said...
Many people complain about the people who work at the academy. But we train recruits and veteran officers in officer survival. We teach tactics and radio communications.
Stick to your training people
*****SIGNED 6 yr wonder or wait My Daddy was a LT or the Gym guy that's been inside for over 12 YRS
Stick to your CLOUT
2/18/2015 12:24:00 AM
__________________________
It did not take me 30 years to learn the job. The instructors are assigned to the academy because of their aptitude. Their is a spot in this department for everyone.
When I was a young police officer,I was assigned to a district that I was born and raised in, on the midnights when I was riding with my FTO, he had me to close my eyes for a few minutes, then open them and see if I knew where I was, this helped to recognize buildings, then the streets would just pop, he did this because he didn't want me to be cocky, thinking I knew the area too well. also, my son works for a suburban dept. and during his training they are required to know the streets, so he rode around prior to getting on the streets and learned the streets, different places etc. the bottom line is that we the police get real complacent, take things for granted etc. Now I will never bum rap coppers, but I spent a year up in 20 as a new Sgt. and the folks up there think it is Mayberry, thinking a slow district will never have problems, When you get out of the squad, even to grab a coffee, just tell the dispatcher where you are, you will never get in trouble. if you need to get a pack of gum, just tell therm where you are. A certain officer up there years back who lived in the district would park her car a block away from her house for lunch and never give a good address for lunch, a total scammer but it did bite her on the ass eventually. !!!! Stay Safe and back each other up.!!!!!
Anonymous said...
Many people complain about the people who work at the academy. But we train recruits and veteran officers in officer survival. We teach tactics and radio communications.
Stick to your training people
*****SIGNED 6 yr wonder or wait My Daddy was a LT or the Gym guy that's been inside for over 12 YRS
Stick to your CLOUT
2/18/2015 12:24:00 AM
_+_+_+_+_+_+_+_+_+_+_+_+_+_+_+__+_
Can't agree more. The academy is a hack job at best filled with house mice hiding out.
In the academy they had us run all over to Taylor Street in the alleys and switching all over then one of the instructors popped some blanks off in an alley and he yelled, "Your partner is shot, call for help, where are you?" No one knew. Good lesson.
Anonymous said...
>>>Anonymous said...
Start rotating the dispatchers between zones. Some dispatchers are TOO COMFORTABLE.
2/17/2015 10:48:00 AM<<<
WRONG!!! You are very inexperienced and I go back as far as having to call PO-5-1313.
---
I recall that number, once known as Dial-A-Beating
"I go back as far as having to call PO-5-1313."
2/17/2015 11:29:00 AM
...or FI-7-1313! Had these drilled into me as a kid.
What was the weather report? WE2-1212? Can't remember the one for the correct time...
Early '60s, the black police cars went blue-and-white, one blue Mars light on the roof, and Quinn got the first snorkel rigs in from Germany and some other, better gear for fire. Demonstrated the new stuff for everyone out in Soldier Field, during halftime on an event there.
We felt a lot safer too, when CFD started running ambulances. It was like "tax money well spent, you will always be able to get help."
Boy. Different times, huh?
God bless all here. Stay safe.
Anonymous said...
In the academy they had us run all over to Taylor Street in the alleys and switching all over then one of the instructors popped some blanks off in an alley and he yelled, "Your partner is shot, call for help, where are you?" No one knew. Good lesson.
2/18/2015 10:46:00 AM
___________________
That is only the tip of the iceberg of what we do at the academy.
Stick to your training. Be aware of the situation and be the police.
At least one person understands that working at the academy is not a fluff job.
Anonymous said...
"I go back as far as having to call PO-5-1313."
2/17/2015 11:29:00 AM
...or FI-7-1313! Had these drilled into me as a kid.
What was the weather report? WE2-1212? Can't remember the one for the correct time..
correct time:
CAthedral 8-8000
EVERYONE on the Zone missed the 10-1. Thank Christ the Officers are OK, but if anyone gets blamed, everybody gets blamed.
What I will say if it caught the dispatcher or anybody's attention enough for them to keep asking if anyone had a emergency. A radio roll call should have been conducted immediately. Secondly, ppl say training ok however, when you are being shot at or shooting at someone it is not easy to give a address which is why he yelled out walgreens assuming because he couldn't fucking think straight due to the stress. how many damn walgreens does one district have at that point his fellow officers should have jumped all over that. Thirdly, now that this has occurred what are we going to do to improve the system for the next time. The Dispatch did sound a little to relaxed for me so relaxed that she didn't immediately start asking follow up questions. Fourthly, where were the supervisors.
Walgreen employee' should of het the panic button or call 911 when the guaed chased the dog out of store.
Hell with the blame game, just learn from this. I was still learning with 30 yoj.
Slow district' cause copper' to think that the streets will not bite them in the ass any second.
would the person who keeps posting his sanctimonious holier than thou crap from the academy please stop? You make me want to vomit with your cluelessness. The more you pist, the more it becomes evident that you have NO street experience and therefore, nothing of value to impart to the average beat cop doing the work that you should be doing.
Anonymous said...
Many people complain about the people who work at the academy. But we train recruits and veteran officers in officer survival. We teach tactics and radio communications.
Stick to your training people
*****SIGNED 6 yr wonder or wait My Daddy was a LT or the Gym guy that's been inside for over 12 YRS
Stick to your CLOUT
2/18/2015 12:24:00 AM
__________________________
It did not take me 30 years to learn the job. The instructors are assigned to the academy because of their aptitude. Their is a spot in this department for everyone.
HA!
Well, where do we go from here?
There was a day, when COS knew your voices.
There was a day, when Coppers knew someone was in trouble. (SQUAD, does someone have an EMERGENCY??!)
Now we are here.
It all sucks, and it sucks badly.
Who is it to blame?
WE, need a new system or new training how to call for help.
I know this, as my father and grandfather on the job knew, a 10-1 is the world. You do not call it unless you think you are about to die. When you hear that call, very rare, you GO!!!
I always told my wife, if it ain't an ambush, we will win. If I call for help,the WORLD is coming...
When you use this magical call, Lord help the offender.
That is ALL we have left. Don't ruin it. All we have, all we ever have had, is each other. I'm cool with that.
How about you?
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