OEMC Error
- Minutes before police fatally shot 19-year-old Quintonio LeGrier, he called 911 multiple times — and begged to have officers sent to his father’s home — but they were not initially dispatched, according to emergency recordings released on Monday.
An officer shot LeGrier six times in December after the teenager advanced on officers with a baseball bat, according to police. The officer also accidentally shot neighbor Bettie Jones once in the chest, killing her, too.
The Independent Police Review Authority, which is investigating the shootings, made LeGrier’s three 911 calls public on Monday, as well as one from his father, Antonio.
So are they clearing the officer now? It certainly isn't the Department's fault that OEMC dropped the ball and antagonized a mentally ill individual leading to his unwise decision to swing a baseball bat at responding officers. There's plenty of room under the bus for Rahm to toss everyone under it.
Labels: shooting
posted by SCC at 12:31 AM
65 Comments:
Don't see how it's the call takers faul. She asked simple questions. Is she supposed to send officers to that location blind without any knowledge ?
I just heard all of the calls. Why didnt he just answer their questions? They likely would have immediately sent an officer. Im not surprised though as to why hardly anyone of the news channels played all of the calls. You cant stir up controversy when the kid wasnt compliant. As soon as the dad gave his info, the police were sent.
Let's not forget that he is an adult and she was asking his last name which you should've answered. There is a fear of sending police to a call to be ambushed, and by him refusing to say what the emergency was or won't give his last name how was the operator to know Who to send? It could've been a fire department emergency or an ambulance needed.
Before we all go talking shit about oemc, let's give them the benefit of the doubt, I'm sure there is a reasonable explanation as to why they didn't dispatch the first 3 calls. Like maybe 011 was in a back log or there were other jobs with a higher priority. And let's not forget that if the ghetto rats didn't call the police for every little fucking thing, (1) there would be more cars up for jobs, and (2) maybe they would be taken more serious when they do call. Just saying
By blaming OEMC dispatcher City negiligence can be inferred and Rahm can drop hush money. Rather than point finger the LeGriers
Another black eye for everyone involved. It's hard to keep being beat up and our policies and culture of our elected officials got us here :(
There was no cooperation from the Caller to the Operator. Operators can not see through phones, they need to know a little of what is going on so they can properly tell the Police what to expect when they arrive. A clue at least is needed to better inform the Police as to what the potential problem most likely will be. Did the situation require sending a bomb squad or a canine unit or was it a marital problem or was a murder taking place or a burglary, was someone kidnapped, were teens screaming and fighting, was a carjacking occurring or what? Could have been a crank call. How would the Operator know what to pass on, so that good judgements could hopefully be made in split seconds, if there was no information given regarding the reason for the call for Police?? Common sense.
This happens all the time. You get a call.....from a barking dog to an in-progress simulcast and you get there as quick as you can only to find the long faces of the complainants because they called 45 minutes ago and the offender/bad guy/gangbanger is gone. Back in the day when police communications were handled by police officers and we had ACD, things went a lot smoother. What is ACD? Automatic Call Distribution. When you called 9-1-1, your call was sent to the appropriate radio zone that handled all calls in your area. Three dispatchers sat at a three-abreast console with the guys on the left and the right answering 9-1-1 calls and the dispatcher in the middle talking to the beat cars in the field. If you wanted to know if the caller sounded drunk/high/agitated you could ask the dispatcher and he would lean over to the guy on his left or right and ask him. Today, all calls are handled by civilian call-takers who fill in the blanks on a computer screen and move on to the next random emergency. The call-takers DO NOT sit near the dispatchers and there is virtually no interface between the two. Pending assignments sit and sit until they're highlighted in red on the dispatchers screen and finally get dispatched. You pull up 120 seconds after getting the call and you have to START OFF with a pissed-off citizen, thinking you took your sweet time getting there and are adversarial. Can you blame them? Either way, it's not going to be a meeting with a lot of good communications. I've actually dragged complainants over to the PDT and SHOWED THEM the time I got the call and how long it took me to get there. Another example of technology getting better only to lose what we once had.
They should have sent someone. The dude was pretty clearly having issues.
Sounds like the kid wanted to commit suicide by cop.
It sounds like it was suicide by cop to me.
I've heard his calls (over and over) on the news all last night and this morning. He refuses to provide the operator with any information that she's asking. He also sounds like he's high on something.
Sad that he had to die, but he shouldn't swing a bat at police officers or anyone for that matter.
They also played his father's call. He sounded lucid and answered all the questions the operator had for him.
SCC, what do you think of the calls?
Antagonize vs. Commanded the call
The call taker epitomized why Chicago Police are frustrated. Everyone else in the world can say "I terminate this exchange/call at this time because you are not cooperative".
Chicago Police Officers cannot. That needs to change now Mr. de-Escalante. If a CPD officer wearing a body camera has made a request multiple times and the person does not respond favorably, the officer should be able to break contact and code the assignment 19-U (Un-cooperative).
America
Rahm's got lots of buses to throw people under. He's got short buses, big buses etc. and there's lots of room under those buses.
Remember though Rahm wants CPD to know he's got our back.
The father sounded like he was in fear for life "from his son"
I heard the tape and can't fault the dispatch - kid sounded like an asshole and wouldnt say what the problem was - just send policeeee - we as cops need to know what we're walking into - dispatch was trying to ascertain that!!!!
Obviously the kid was lying. Daddy was hiding.
lets see... last I checked... a baseball bat has two purposes, one is for the very obvious sporting activity and the other is not so obvious but can be very deadly if it is used as a weapon. now in this case we have a crazed lunatic running around swinging a baseball bat at responding officers in a threating manner. what the hell are police supposed to do? blow the crazes lunatic kisses and ask him to please calm down and think about the rational way to behave... umm I don't think so you take out the threat that is present to your own safety and well being...and quite possibly save your own life.
stay safe, stay fetal and continue to go home at the end of your shift to your families and pets.
I heard they tapes, don't know what OEMCcould have done, maybe if they were issued crystal balls she could have helped.
It's the "lets throw somebody under the bus tour," fire is up next.
You have to pay to post comments under the tribune articles now....so I'll leave my comments here instead...
A) If he was in need of mental help why was he calling 911? Wouldn't it follow that if he was not in mental control how could he take the logical step in calling 911?
B) If A) is true then he was calling 911 in order to ambush the responding cops or suicide by cop.
C) Obviously the dispatchers sensed that there was something "hinky" because he was not answering questions. Should the dispatcher send in the police blind to a potential ambush?
D) Didn't Rahm and McThisIsHowNYDoesIt reduce the calls police ride on? Could this be the result?
Read the transcript. All he alleges in response to "what's your emergency" is "someone is ruining my life!" He then mumbles obscenities over and over, repeating the allegation "someone is ruining my life" and mumbling more swears. I'm sorry ghetto but the police are not at your indisposable service waiting on your every beck and call. We, and the OEMC dispatchers, have had years and years of having to deal with "emergencies" from "my child disrespectin me" to "ain't doin no homework" to "ate the last drumstick"...as a taxpayer who pays the OEMC bill I agree with her in terminating the call! You want the police then you tell the call taker why. This isn't a guessing game. If there's an emergency, like a crazed loon threatening your life with a bat and you are so scared you locked yourself away, then you articulate that. Obviously good ol Quintonio was hitting the same or similar pipe Laquan was before he met his maker. AGAIN with looking to place blame on someone other than the actual culpable individual. #TheGhettoWay
Oh NO OEMC is corrupt! It must be dispatchers and call takers code of silence!
We need more blacks in 911 that will fix the problem. OEMC should have taped calls and cameras on them all the time. Indictments should also be handed out for dereliction of duty and conspiracy to murder.
But wait RAHM is the goof that changed why OEMC doe not send out police officer for many different reasons.
RAHM is the genious who believs slash manpower and hire people with overtime scams.
Media ass-hats being lazy again. Who were the call taker and how did they type up the incident?
What was the history of the family call OEMC?
How many hours did the dispatcher work that day 10-15-24 hours? And how dum does the goofs calling 911 sound?
Rahm will be fine. He's giving free money (taxpayer dollars of course) to his voters to buy a house. You Shitcago taxpayers are so generous.
(OT) get ready Rahman released some of his text messages is this a prelude to copper texts being released from night of thug with bat about to attack police? Let's have alderman Toni Anita madigan and all elected using taxpayer paid cell phones release all text messages come on media Rahman just opened doors to this the fun the Feds and the citizens can have the laughter would ensure great folly!
http://www.chicagotribune.com/ct-mayor-rahm-emanuel-text-messages-pdf-20160125-htmlstory.html
And why would the boy call on his dad?
OEMC didn't drop the ball and neither did the police. THIS GUY'S FAMILY FAILED HIM. And it started years ago. We talk shit all the time about OEMC sending us to all types of bullshit calls as is evident by recent posts here. So we can't put it on them when they were just trying to sort out the bullshit from the legit calls. They were trying to get questions answered so that they didn't send the police into some unknown, dangerous situation without more info.
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Why not play the calls that sent the PoPo to the house and some media hound ask the daddy why he didn't come out to open the door instead of asking his poor neighbor to go near his bat swinging son
Accountability should extend to the Management of OEMC, fair share that CPD discipline.
Probably won't because that wouldn't be politically correct. The media isn't interested.
Dispatching in Chicago isn't easy, especially those never ending frantic nut job calls from screaming lunatics.
If the Police had arrived sooner theory is bullshit, the bottom line is the nut had a baseball bat any wanted to smash somebody's head with it... He chose the wrong battle and lost.
The OEMC error is Loevy-$-Talk.
Sometimes when you take a call, you take a draw to send the police or not. If you send them to every call the system would grind to a halt. Too bad a call taker will be thrown under the bus. No one will take a draw in the future and that means more silly calls being dispatched and no one to respond to the critical one.
Who cares how many times he called. I'm surprised he got the numbers right to call 911in the first place.
I don't blame the dispatcher why would you send a P.O when you don't know what the problem is and the caller won't give you any information, it could cause the P.O his or hers life. The public does not understand the amount of nonsense calls they get but again the media does not do there job correctly, just sell their story without investigating how many nonsense calls the department get a day that could cause the refusal of taking such calls.
They sounded like crank calls to me. Call taker did the right thing, tried to get info but caller wouldn't give it. Only one at fault here is the person with the bat. Perhaps the city does have some liability for the woman that was killed depending on how often they provided updated firearms training to the officer (what do you mean once a year qualification is sufficient?) I don't find fault with the officer or the call taker.
I've heard 3 and 4 year olds playing on their playskool phones have more cogent and rational conversations, than this dead mental midget!
The call takers were all black females if they were white men or woman Anita Alverez would charge them with murder for contributing to his death. Instead the dispatchers will be disciplined. No double standard here.
Anonymous Anonymous said...
Sometimes when you take a call, you take a draw to send the police or not. If you send them to every call the system would grind to a halt. Too bad a call taker will be thrown under the bus. No one will take a draw in the future and that means more silly calls being dispatched and no one to respond to the critical one.
1/26/2016 11:29:00 AM
She's supposedly been disciplined and is still on the job.
Personally, I don't see a problem with what she did. He did not report a crime, he sounded stoned, he was uncooperative.
Believe me when I say that after working in the old COS I have a clear window into the type of people that were hired to be call takers.
Fast forward to the oemc......those folks are no longer real police officers just the kin of political hacks and ward patronage workers looking for a decent buck that comes with the overtime.
So, one may surmise that the quality of these call takers and dispatchers are less than adequate and there decisions or actions should be reviewed very carefully.
How about asking about Rahms and McStupids plan to have a Skelton crew working those hours on 1st watch! How many cars were on the street? How many assignments hand wavers do these few cars handle in such a busy district? I think McStupid and Rahm should pay all damages to the police officer who is being hung out to dry! They should both pay for any lawsuit that comes against the city and the officer! Its their failed policy that creates most of the damage that we see today and for months to come!
Based on the one recording I heard, I see nothing the dispatcher did wrong. He wouldn't tell her the nature of the emergency, or what his name was. As a PO, I would hope that the dispatchers in OEMC wouldn't try to send me to a location with no complainant's name and no information as to the nature of the call. It's already been established that this person had a mental disorder. If I'm not mistaken, a beat car was dispatched after the father called and explained his version of the situation. I don't know who the union is for the dispatchers and call takers at OEMC, but I think they can fight this. I've had my share of complaints about OEMC over the years, but in this case, the caller gave OEMC nothing to work with. No PO wants to go into a situation/ location totally blind as to what's going on. OUR safety counts for something too when it's all said and done.
Anonymous Anonymous said...
OEMC didn't drop the ball and neither did the police. THIS GUY'S FAMILY FAILED HIM. And it started years ago. We talk shit all the time about OEMC sending us to all types of bullshit calls as is evident by recent posts here. So we can't put it on them when they were just trying to sort out the bullshit from the legit calls. They were trying to get questions answered so that they didn't send the police into some unknown, dangerous situation without more info.
........
You are right; however, the situation would have been different if she didn't hang up on him... Daddy needs to come forward and tell what really happened...
Hire another 5,000 police officers so cops could be sent to the calls that sound bogus immediately.
The dispatcher cannot read minds, and has limited number of officers to send.
Dispatchers did their job, remember we need to know what we are walking into, an ambush? Just like the previous poster said.
The blame game starts with the criminal. Don't fall for Rhams divide and conquer trap.
and bangers citywide are laughing at this..:http://chicago.cbslocal.com/2016/01/26/escalante-cops-putting-gangs-on-notice-amid-spike-in-shootings/#.Vqfj7cxApBE.twitter
If the dispatcher had a 10-1 party please post the info so I can buy a ticket
The call taker did nothing wrong The kid was uncooperative over the phone and gave very little info at best. The police need to know what their responding to for safety.
Was'nt that a patronage spot for Cortez Trotter's parishioners.
>Your favorite TV show just pre-empted,
a message crawls slowly across your screen<
"Welcome to another installment of
'Somebody Needs To Take 'Sponsibility
For Dis Shit!' (Other Than Me.)"
Seriously?
They're trying build a bigger scaffold just so they can hang
the 911 call taker too?
What?
The call taker didn't sound friendly enough to
a loon playing games on the phone?
That's right up there with Mistuh/Mizzus Citizen
calling the district desk in a snit because an officer
"Looked at me really mean?"
Walking the dog one early morning and noticed 3 males looking into yards and showing a lot of interest in garages.I called 911 and the dispatcher was more interested in the color of these males as if she was baiting me.She wasn't at all interested in sending the police to check on the apparent suspicious males halfway down the alley,so I hung up on her because she was investigating me with her numerous questions.That's what you get when you hire racist hacks!
I can't believe anyone here who is actually the Police would fault the Dispatcher on this one. Everyone(everyone who actually pushed a squadcar that is) always bitched about "that lousy dispatcher/calltaker didn't get any information about this job and was just trying to clear the board". Exactly what information was the calltaker able to get from this now deceased mouthbreather that would have offered ANYTHING the responding unit could have used to protect him/themselves from walking into a complete ambush? Noone here is a mindreader...not 911, not the responding unit, no one. I DEFY ANYONE who, if they got the call BEFORE this moron's breeder called, saying his spawn was scaring him with a bat, wouldn't have blown this job off with any number of codes. ANYONE. Did batboy deserved to get kilted? Absolutely. Does anyone deserve to go down for this? Absolutely not.
Off topic: Excellent letter to the Editor in the Sun-Times today by a retired police officer calling out Cook County Board President Toni Preckwinkle for her radio interview on WGN radio last Friday (January 22, 2016). Preckwinkle was performing her usual routine complaining that the racially biased criminal justice system was incarcerating too many persons of color for "nonviolent" crimes like "car jacking" and, sometimes, subjecting the offenders to deadly force when the police caught them in the act.
The retired officer took the politician to task as car jacking is not a nonviolent "property crime," as Preckwinkle asserted, but a violent felony.
Heaven help us if Preckwinkle's protégé Kim Foxx is nominated for Cook County State's Attorney. She would be the equivalent of Marilyn Moseby of Baltimore.
Say hello to the new "UNKNOWN PROBLEM" call on your PDT. They had an address, there was a request for police but since he wouldn't answer further questions.... they refused service. Someone is going to cry foul about this. The suburbs do "UNK PROBLEM" calls and now WE will do them.
did the kid call poleece so he could justify beating daddy with a baseball bat ?
kid didn't sound like it was an emergency or that he was in danger
his daddy sounded scared and poleece were didpatched
kid said he wanted to talk to poleece , dispatcher did her job and correctly screened the call
OMEC should have dispatched a car, but it's doubtful if the outcome would have changed, regardless of how quickly police arrived.
So, one may surmise that the quality of these call takers and dispatchers are less than adequate and there decisions or actions should be reviewed very carefully.
1/26/2016 01:27:00 PM
Well, it' 911, not the help line for AT&T.
or at least it's supposed to be.
Isn't it?
Or do I have that backwards?
Anonymous said...
They should have sent someone. The dude was pretty clearly having issues.
1/26/2016 05:39:00 AM
So what else did your crystal ball say? Did it say waste tax dollars and resources by having cops respond to a call of "he's ruining my life?" You are an idiot.
They should have sent someone. The dude was pretty clearly having issues.
1/26/2016 05:39:00 AM
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Would you have gone? What do you know about what you are walking into when the idiot can't even give his name?
What's your name? "Send the po-leece."
Is the guy serious? high on drugs? just mental? or just raised to be uncooperative when it comes to the police or any authority figures?
What the media should be focusing on is the inability for "these people" to have the social skills to communicate when they need help.
Blame it on the police? Blame it on the dispatcher? How about blaming it on the family for just being screwed up?
Maybe a good life lesson for all those watching - need the police? Really need the police? Cooperate and answer a simple F*$king question.
People who can't function in society cannot fault society when they mess up.
Anonymous Anonymous said...
Walking the dog one early morning and noticed 3 males looking into yards and showing a lot of interest in garages.I called 911 and the dispatcher was more interested in the color of these males as if she was baiting me.She wasn't at all interested in sending the police to check on the apparent suspicious males halfway down the alley,so I hung up on her because she was investigating me with her numerous questions.That's what you get when you hire racist hacks!
1/26/2016 07:48:00 PM
Think of this as shortshank's f/u to the taxpayers and a big
wet pandering smooch on the asses of Chicago's west and south
sides make-believe clergy.
"Good City Jobs" for their congregations.
Many who flocked to OEMC because they
get to act out their hate for The Police and
people who have nothing in common with
them culturally.
Well?
They were more pliable and politically obedient
than the wild-assed, churlish Cops anyway.
Why do you think they were on their heads about
turning 911 upside-down by separating it from Police
control and chasing old, sick, injured and in some cases terminally
ill Policemen out of the place in a bullshit push to "civilianize"
and "save money."
One day.
Maybe...
Somebody sharp will catch on and correct the intentional
upward-fucking of 911 in Chicago...
The old days of the "three headed monster" at the console
and a fully staffed Patrol Division was the best.
No bullshit.
No fucking-around.
No "built-in delays."
Good Times,
catching burglars, home invaders, stick-up men
and other violent miscreants literally with their pants down.
"Howfukyawgitheahsofast?"
Never you mind, just get with the program and comply.
Smith & Wesson Model 4546 said:
"Blink and you're just a dead m/fer in the dark."
We liked that...
Mistuh Badguy throwing his hands up with no questions asked.
Well... Most of them anyway...
Oh well, that was then.
The city you see is the city THEY want.
Get mean and get mad.
Be prepared to protect yourself.
Be as vicious and unmerciful
as THEY are because they
have none for you or yours.
The father called the police to his home because he was afraid of his son. The father called the neighbor to his home because he was afraid of his son. The father has some responsibility for creating a very bad situation.
This was not OEMCs fault nor CPDs fault.
I heard the audio and I would of assumed if I was the dispatcher that it was a drunk crank calling 911. I would of not send police for someone that appeared drunk and just wanted to talk to the police. Give them 35/Michigan number. The boy seemed like he knew better and a term know as "suicide by cop". Now the last call his dad sounded scared for his life. So I guess give 911 call center a sensitivity class now or better yet an ethics training video to watch. Seems that's how the city trains everyone to do ISR. Maybe some of our politicians can show us how it's done better with all their scandals.
people of crook county that obey laws , do not want their family members to be victims of drugs , gangs , robbery, burglary , rape , murder
vote against the machine , color does not matter , criminals belong in jail
no one is in jail because of skin color
car jacking , drug dealing are violent crimes
Off topic, but did you see how Rahm is saying crime is down on the CTA do to the new cameras. Are you kidding me every time you work Special Employment CTA you are instructed not to make arrests, but to issue ANOV's. Wow that sure keeps crime down if you don't make arrests!! What a joke.....
Oops!
"Back in the day when police communications were handled by police officers and we had ACD, things went a lot smoother."
1/26/2016 05:11:00 AM
...and ofc. had often worked the district they were dispatching and knew the layout.
...and no "call history" was generated on every number, to make the citizen look like a crank who called police all the time on bulls__t. A lot of district maps in homes came down, a lot of binocs and cameras got put back in the drawer with the scanner when that started.
Citizen calls during big storm, "Commercial snowplow plowing snow OUT of private parking lot into middle of busy street." A__shole could have rammed it all up against the railroad embankment at the back of the lot, but no.
Call goes out not with business location/truck description, but with citizen's name and address. "Fight in the apartment over a parking space."
Like that.
Anonymous Not Barney Fife said...
They should have sent someone. The dude was pretty clearly having issues.
1/26/2016 05:39:00 AM
--------------------------------------------------------
Would you have gone? What do you know about what you are walking into when the idiot can't even give his name?
What's your name? "Send the po-leece."
Is the guy serious? high on drugs? just mental? or just raised to be uncooperative when it comes to the police or any authority figures?
What the media should be focusing on is the inability for "these people" to have the social skills to communicate when they need help.
Blame it on the police? Blame it on the dispatcher? How about blaming it on the family for just being screwed up?
Maybe a good life lesson for all those watching - need the police? Really need the police? Cooperate and answer a simple F*$king question.
People who can't function in society cannot fault society when they mess up.
How many jobs are you sent to where you know the outcome and what is waiting for you before you get there? There was something wrong. He called several times. Send someone. Send two cars. I'm not saying that it would have changed anything. i'm not saying that it would have ended up in a 19b or paul. But they send you to calls to make a kid go to school and other bullshit. A person having mental issues may not be able to make decisions at that moment. And the call takers need to protect their ass also. Now they're going to take time. It's simple common sense.
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